Fixed Wireless Access Device and Service Management

Deliver stellar fixed wireless 4G LTE, 5G, small cell, CBRS, and private wireless network service connectivity to your customers using Incognito's FWA orchestration and management solution.

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Fixed wireless access (FWA) is a proven alternative access technology for residential and enterprise broadband services. FWA technology helps bridge the last mile, enables broadband services in geographically dispersed areas, and provides an interim solution to grab customers while operators roll fiber. Unified device management to support customer care, network operations, and residential and business users is critical for fixed wireless access service providers to differentiate the customer experience, reduce OPEX, and rapidly expand broadband services.

Whether you are enhancing existing fixed wireless 4G LTE networks with device management or deploying 5G or CBRS, you need a partner with proven credentials in broadband service and device management. Incognito offers proven device management and service orchestration solutions that get you there faster while improving subscriber experience. We are the industry's leading device and service management software specialist for fixed broadband, in production with global service providers, such as Globe, and other tier-1 operators in Latin America, Africa, and Europe. With Incognito's device and service orchestration platforms, you can offer a great digital experience over fixed wireless access broadband technology, and reduce operational costs through process automation and digital channels.

Automated fulfillment for service activation, resource management, and closed-loop business process management enabled by Service Activation Center

Support CPE plug-and-play, remotely manage devices and related IP services, and resolve subscriber connectivity issues with Incognito's Digital Experience Solution, a unified device management platform with Auto Configuration Server (TR-069, SNMP) and User Services Platform TR-369 device controller support

Scales to support massive device volumes from multiple vendors while ensuring performance to deliver the best support for unified remote device management across any network technology

Comprehensive FWA access technology support including 4G LTE, 5G, CBRS (Citizens Broadband Radio Service), private networks, small cells, and unlicensed spectrum

Mobile core activation to configure wireless broadband product – SIM activation, quota management, geo-fencing CPEs, device ID management

Multi-tenant approach for FWA B2B, enterprise, and wholesale infrastructure operations

Unified, productized platform approach for complete device and service lifecycle management of FWA broadband to reduce operational costs and rapidly deploy 5G and CBRS

Supports zero-touch customer self-installation to reduce truck rolls, accelerate onboarding, and ensure quality of experience

Ensure SLA adherence with increased automation and diagnostics – highlights mobile WAN and Wi-Fi connectivity issues to identify and resolve them faster

Centralized service fulfillment for both FWA and backhaul connectivity of fiber or cable for small cells

Logically separates data and resources from multiple companies/users via multi-tenancy, ensuring privacy and data protection, and paving the way for enterprise IoT and ICT services for faster 5G ROI

Monitors and analyzes parameters of FWA devices on the network for full visibility and immediate access to key performance indicators (KPIs), irrespective of vendor

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CBRS Blog

Explore how the availability of the CBRS spectrum is unleashing new opportunities for service providers and enterprises, and what's needed for a successful project

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Incognito FWA case study

Incognito FWA Case Study

Discover how global operators are leveraging Incognito's productized software solutions to solve their biggest FWA device management and service orchestration challenges

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Discover how Fixed Wireless Access (FWA) is driving global broadband connectivity with the emergence of 4G LTE, 5G, and commercial use of CBRS spectrum

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Speak to an Incognito Solution Expert

Learn more about Incognito's FWA device management and service orchestration solution and how it can help you optimize your FWA deployment, realize revenue sooner, and enhance the subscriber experience by booking a meeting today.

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