May 14, 2019
INCOGNITO INTRODUCES INDUSTRY-FIRST OMNI-CHANNEL SELF-CARE APPLICATIONS POWERED BY WIDGETS
Incognito introduced an industry-first family of omni-channel self-care and diagnostic applications powered by widgets, re-usable web technology that enables new functions to be easily customized and integrated across self-care portals, customer service representative (CSR) chat windows, and iOS/Android mobile applications.
READ MOREMay 8, 2019
MULTI-COUNTRY WIRELESS GROUP GOES LIVE WITH INCOGNITO TO IMPROVE FIXED WIRELESS DIGITAL HOME EXPERIENCE
Incognito announces that a leading multi-country tier 1 wireless service provider has deployed the Incognito Digital Home Experience solution to manage the digital in-home experience for broadband residential customers.
READ MOREFebruary 27, 2019
INCOGNITO GOES LIVE FOR BROADBAND PROVISIONING WITH MULTI-COUNTRY TIER 1 SERVICE PROVIDER IN LATIN AMERICA
Incognito announces that a multi-country service provider group in Latin America has gone live leveraging Incognito as their primary provider of service provisioning and fulfillment software solutions over fiber and other fixed broadband technologies.
January 22, 2019
DIGICEL IMPROVES CUSTOMER EXPERIENCE WITH INCOGNITO FIBER SERVICE ORCHESTRATION
Incognito announces that Digicel Group is leveraging the Incognito Fiber Service Orchestration solution to automate the provisioning, activation, and diagnostics of multi-play fiber services.
January 15, 2019
INDUSTRY-FIRST RESEARCH FROM HEAVY READING AND INCOGNITO HIGHLIGHTS GLOBAL CHALLENGES IN SCALING FIBER-BASED SERVICES
Communication service providers (CSPs) continue to be bullish about their investment in fiber but need to implement new OSS strategies to support next-generation fiber-based services, according to a recent industry survey commissioned by Incognito.
November 14, 2018
INCOGNITO UNVEILS FIBER SERVICE ORCHESTRATION SOLUTION
Incognito unveils a new solution to help service providers accelerate the transition from fixed-copper based services to innovative IP services over fiber, scale new service rollout, and deliver a great in-home gigabit experience.
READ MOREOctober 24, 2018
INCOGNITO'S DIGITAL HOME EXPERIENCE SOLUTION RECOGNIZED WITH 2018 BTR INNOVATORS AWARD
Incognito announces that its Digital Home Experience Solution has received a four-diamond rating from Broadband Technology Report (BTR) in their Diamond Technology Reviews 2018 program.
September 18, 2018
GLOBE TELECOM GOES LIVE WITH INCOGNITO TO IMPROVE DIGITAL HOME BROADBAND EXPERIENCE
Incognito announces that Globe Telecom, Inc., one of the largest and fastest growing mobile, fixed line, and broadband operators in the Philippines, is in production with Incognito’s Digital Home Experience Solution.
READ MORESeptember 12, 2018
INCOGNITO SCALES GLOBAL OPERATIONS WITH INTERNATIONAL EXPANSION
Incognito expands operations to serve the company’s growing global customer base and support business growth with the opening of a new satellite office in Ottawa, Canada, and an amplified presence in the Philippines.
READ MOREAugust 28, 2018
INCOGNITO ANNOUNCES STRATEGIC PARTNERSHIP WITH IMMOVATE TO SERVE MIDDLE EAST MARKET
Incognito partners with Immovate to offer solutions to service providers in the Middle East that accelerate digital home broadband services and deliver a high quality customer experience.
READ MOREJuly 31, 2018
INCOGNITO AND ASSIA ANNOUNCE PARTNERSHIP FOR PROACTIVE WI-FI MANAGEMENT
Incognito and ASSIA announce a partnership to develop integrated Wi-Fi management and optimization solutions to improve the digital home Wi-Fi experience and boost operational efficiency.
READ MOREJune 26, 2018
ORANGE MOLDOVA GOES LIVE WITH INCOGNITO FOR BROADBAND EXPANSION
Orange Moldova selects Incognito to accelerate Orange’s move into the cable and fiber residential broadband services market.
READ MOREMay 23, 2018
INCOGNITO AND ANALYSYS MASON ANNOUNCE INDUSTRY-FIRST RESEARCH TARGETING DIGITAL TRANSFORMATION IN HOME NETWORK
Operations automation and customer care empowerment are increasingly the cornerstone for communications service provider digital transformation targeting the residential network, according to a new Incognito and Analysys Mason white paper.
READ MOREMay 8, 2018
INCOGNITO AND CLOUDSENSE SHOWCASE PROACTIVE CUSTOMER EXPERIENCE SOLUTION AT DIGITAL TRANSFORMATION WORLD 2018
New joint solution leverages Incognito device management and CloudSense BSS, powered by Salesforce, to redefine customer care with a holistic digital experience.
READ MOREApril 25, 2018
INCOGNITO LAUNCHES DIGITAL HOME EXPERIENCE SOLUTION
Incognito introduces the Digital Home Experience Solution, a solution to help CSPs easily resolve technical home Wi-Fi issues and improve customer satisfaction.
READ MORENovember 29, 2017
CHINA'S CHONGQING CABLE NETWORK SELECTS INCOGNITO TO ENHANCE SERVICE RELIABILITY
Chongqing Cable Network selects Broadband Command Center from Incognito to configure, manage, and provision the high-speed data devices across their network.
READ MOREMay 12, 2017
LEADING LATIN AMERICAN SERVICE PROVIDER SELECTS INCOGNITO FIRMWARE MANAGEMENT
Incognito Firmware Management Solution was selected for its ability to create an accurate inventory of device models, vendors, and firmware types without putting any additional strain on the provider’s network or provisioning solution.
READ MOREMarch 22, 2017
INCOGNITO SOFTWARE APPOINTS DAVID SHARPLEY AS CHIEF OPERATING OFFICER
Incognito announces the appointment of David Sharpley as Chief Operating Officer (COO) to lead the next phase of the company's growth.
READ MOREMarch 22, 2017
INCOGNITO SOFTWARE IMPROVES CUSTOMER QUALITY OF EXPERIENCE FOR TWO MORE PROVIDERS
U.S. and Chilean communication service providers have chosen Incognito’s network analytics solution to improve quality of service (QoS) by enabling network planners to proactively align investments to the necessary service areas.
READ MORESeptember 7, 2016
INCOGNITO SOFTWARE SYSTEMS OFFERS NEW GENERATION OF PROVISIONING FEATURES WITH LATEST VERSION OF BROADBAND COMMAND CENTER AND AUTOMATED FRAUD MANAGEMENT EXTENSION
Incognito has announced the latest version of Broadband Command Center, an end-to-end device provisioning and management software offering multi-standard support from a single platform.
READ MOREJune 9, 2016
INCOGNITO SOFTWARE SYSTEMS EXPANDS USAGE BASED BILLING OFFERINGS WITH ACQUISITION OF ACTIVE BROADBAND NETWORK'S OSS BUSINESS
Incognito has announced that it has acquired Boston-based Active Broadband Networks (“ABN”) Operations Support Systems (OSS) solutions business. The acquisition is Volaris Group’s third acquisition in the Communications vertical market.
READ MOREMay 27, 2016
INCOGNITO SOFTWARE SYSTEMS EXPANDS BUSINESS ACROSS ASIA PACIFIC REGION
Incognito announces the opening of a Manila, Philippines, office in an effort to drive business expansion, and assist with customer implementation and optimization across Asia.
READ MOREMay 3, 2016
INCOGNITO SOFTWARE SYSTEMS SURVEY FINDS ONLY ONE-THIRD OF SUBSCRIBERS WOULD RECOMMEND THEIR BROADBAND SERVICE PROVIDER
Incognito has released “The 2016 Incognito Broadband Consumer Quality of Experience (QoE) Survey”, which explores subscribers’ level of satisfaction with their broadband service provider.
READ MOREMarch 24, 2016
GUANGDONG PROVINCIAL CATV AND CHONGQING CATV SELECT INCOGNITO SOFTWARE SYSTEMS FOR TR-069-BASED HOME GATEWAY PROVISIONING
Guangdong Provincial CATV and Chongqing CATV, two Chinese cable and high-speed data providers with a combined total of more than 21 million subscribers, have selected Incognito Auto Configuration Server to bring new services to market.
READ MORE
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