AUTOMATION AND REMOTE DEVICE MANAGEMENT WILL BE KEY FOR MANAGING IOT SERVICE QUALITY
IoT offerings are developing beyond smart home technology with enterprise IoT vertical markets poised to provide significant opportunities, according to the new 2019 Telecoms.com Annual Industry Survey.
INCOGNITO ENHANCES DIGITAL HOME EXPERIENCE SOLUTION WITH PROACTIVE SERVICE QUALITY MEASUREMENT
Incognito announces enhancements to the Digital Home Experience Solution that empowers service providers to ensure superior service quality and achieve FCC funding compliance with scheduled speed and latency tests.
INCOGNITO INTRODUCES INDUSTRY-FIRST OMNI-CHANNEL SELF-CARE APPLICATIONS POWERED BY WIDGETS
Incognito introduced an industry-first family of omni-channel self-care and diagnostic applications powered by widgets, re-usable web technology that enables new functions to be easily customized and integrated across self-care portals, customer service representative (CSR) chat windows, and iOS/Android mobile applications.
MULTI-COUNTRY WIRELESS GROUP GOES LIVE WITH INCOGNITO TO IMPROVE FIXED WIRELESS DIGITAL HOME EXPERIENCE
Incognito announces that a leading multi-country tier 1 wireless service provider has deployed the Incognito Digital Home Experience solution to manage the digital in-home experience for broadband residential customers.
INCOGNITO GOES LIVE FOR BROADBAND PROVISIONING WITH MULTI-COUNTRY TIER 1 SERVICE PROVIDER IN LATIN AMERICA
Incognito announces that a multi-country service provider group in Latin America has gone live leveraging Incognito as their primary provider of service provisioning and fulfillment software solutions over fiber and other fixed broadband technologies.
INDUSTRY-FIRST RESEARCH FROM HEAVY READING AND INCOGNITO HIGHLIGHTS GLOBAL CHALLENGES IN SCALING FIBER-BASED SERVICES
Communication service providers (CSPs) continue to be bullish about their investment in fiber but need to implement new OSS strategies to support next-generation fiber-based services, according to a recent industry survey commissioned by Incognito.
INCOGNITO UNVEILS FIBER SERVICE ORCHESTRATION SOLUTION
Incognito unveils a new solution to help service providers accelerate the transition from fixed-copper based services to innovative IP services over fiber, scale new service rollout, and deliver a great in-home gigabit experience.
GLOBE TELECOM GOES LIVE WITH INCOGNITO TO IMPROVE DIGITAL HOME BROADBAND EXPERIENCE
Incognito announces thatGlobe Telecom, Inc., one of the largest and fastest growing mobile, fixed line, and broadband operators in the Philippines, is in production with Incognito’s Digital Home Experience Solution.
INCOGNITO SCALES GLOBAL OPERATIONS WITH INTERNATIONAL EXPANSION
Incognito expands operations to serve the company’s growing global customer base and support business growth with the opening of a new satellite office in Ottawa, Canada, and an amplified presence in the Philippines.
INCOGNITO AND ANALYSYS MASON ANNOUNCE INDUSTRY-FIRST RESEARCH TARGETING DIGITAL TRANSFORMATION IN HOME NETWORK
Operations automation and customer care empowerment are increasingly the cornerstone for communications service provider digital transformation targeting the residential network, according to a new Incognito and Analysys Mason white paper.
LEADING LATIN AMERICAN SERVICE PROVIDER SELECTS INCOGNITO FIRMWARE MANAGEMENT
Incognito Firmware Management Solution was selected for its ability to create an accurate inventory of device models, vendors, and firmware types without putting any additional strain on the provider’s network or provisioning solution.
INCOGNITO SOFTWARE IMPROVES CUSTOMER QUALITY OF EXPERIENCE FOR TWO MORE PROVIDERS
U.S. and Chilean communication service providers have chosen Incognito’s network analytics solution to improve quality of service (QoS) by enabling network planners to proactively align investments to the necessary service areas.
INCOGNITO SOFTWARE SYSTEMS EXPANDS USAGE BASED BILLING OFFERINGS WITH ACQUISITION OF ACTIVE BROADBAND NETWORK'S OSS BUSINESS
Incognito has announced that it has acquired Boston-based Active Broadband Networks (“ABN”) Operations Support Systems (OSS) solutions business. The acquisition is Volaris Group’s (now Lumine) third acquisition in the Communications vertical market.
GUANGDONG PROVINCIAL CATV AND CHONGQING CATV SELECT INCOGNITO SOFTWARE SYSTEMS FOR TR-069-BASED HOME GATEWAY PROVISIONING
Guangdong Provincial CATV and Chongqing CATV, two Chinese cable and high-speed data providers with a combined total of more than 21 million subscribers, have selected Incognito Auto Configuration Server to bring new services to market.