Stay up-to-date on the latest news on product releases, industry reports, events, and more from Incognito. Sharing insights on the biggest technology topics and trends, like cloud, IoT, 5G, and FTTx.

Press Releases


February 5, 2024

Incognito Named Niche Innovator in Telco Republic's Annual Disrupter Quintant for Next-Generation Telecom Operations and Business Support Systems

Incognito is highlighted for its ability to disrupt the traditional OSS and BSS market by enabling service providers to transition to next-generation operations and business support infrastructures. Read More

Press Releases


November 28, 2023

Leading American Operator Selects Incognito's Monetization and Analytics Platform to Deliver Network Intelligence

A prominent American broadband service provider has selected Incognito's MAP solution to gain fast, accurate, and informed insights into all network activity as part of its network innovation and modernization strategy. Read More

October 25, 2023

The Future of the Connected Home: Rise of Home Applications

Incognito is proud to be a sponsor of the latest industry report exploring the future of the connected home and value-added broadband services, in collaboration with the Broadband Forum and Omdia. Read More

September 13, 2023

Incognito Software Systems Recognized in 2023 Gartner Market Guide for CSP Service Design and Orchestration Solutions

This acknowledgement underscores Incognito’s commitment to helping communication service providers (CSPs) streamline operations and optimize service delivery with its Service Activation Center (SAC) platform. Read More

June 6, 2023

Incognito Software Systems Partners with Tier-1 Southeast Asian Service Provider to Streamline Metro Ethernet Service Provisioning and Increase Network Automation

Incognito Software Systems announces a new strategic partnership with a Tier-1 service provider in Southeast Asia to launch a new end-to-end platform for the deployment of Metro Ethernet services with a "no-code" approach to service fulfillment. Read More

May 9, 2023

Incognito Software Systems Achieves Red Hat OpenShift Certification for Service Activation Center

Incognito Software Systems announces that its Service Activation Center (SAC) has achieved Red Hat OpenShift Container Certification and is now available in the Red Hat Container Catalog. This certification allows customers to simplify deployment, maximize the use of cloud technologies, and future-proof operations to support next-generation technologies. Read More

Press Releases


November 2, 2022

Incognito and Hitron Partner to Deliver the Next Evolution in Connected Home Innovation

Incognito Software Systems and Hitron Technologies announce a new strategic partnership to deliver a seamless platform that enables service providers to simplify the management of in-home devices and networks and take advantage of a complete TR-369 USP-enabled connected home ecosystem. Read More

September 14, 2022

Enable Fibre Broadband Selects Incognito Software Systems to Support Next-Gen Network

Incognito announces that Enable, a provider of ultra-fast fiber broadband for greater Christchurch, NZ, has selected our next-gen broadband OSS solutions to deliver a more efficient, customer-centric network. Read More

March 14, 2022

Optima Italia Deploys Incognito’s Digital Experience Solution to Support Network Growth

Incognito announces that Optima Italia has gone live with Incognito's Digital Experience (DX) Solution to streamline the management of all devices in its network and support the delivery of innovative services into the connected home. Read More

Press Releases


October 12, 2021

Leading Operator in Central America goes live with Incognito Software Systems

A prominent operator in Central America is now in production with Incognito's suite of software solutions to support the provisioning and management of residential broadband services across their fiber and cable networks. Read More

September 22, 2021

Incognito Solutions Recognized by 2021 Broadband Technology Report Diamond Technology Reviews

Incognito is proud to announce that its Monetization and Analytics Platform, Digital Experience, and Firmware Management solutions have been recognized by the 2021 BTR Diamond Technology Reviews. Read More

September 8, 2021

Incognito Joins IMC to Extend Reach of IoT Platform and Collaborate with Industry Leaders

Incognito is excited to announce that it has joined the IoT M2M Council, a trade association with 25,000 members, to build awareness among potential customers and partners, as well as contribute and collaborate on the IoT ecosystem. Read More

May 18, 2021

Incognito to Support Atlantic Broadband’s Customer Experience Enhancements

Incognito announces that it has been selected by Atlantic Broadband to automate broadband service provisioning and CPE device management across its cable and fiber networks to enhance the customer experience. Read More

Press Releases


September 30, 2020

Incognito’s Self-Care Widgets Honored by 2020 Diamond Technology Reviews

Incognito is proud to announce that its Self-Care Widgets has been recognized among the best in the broadband cable industry by the 2020 Broadband Technology Report's Diamond Technology Reviews. Read More

May 4, 2020

Incognito Extends Digital Experience Solution with User Services Platform Support

Incognito unveils Digital Experience Solution 2.0, which features stands-based User Services Platform support, to enable next-generation device management and services support for the connected home. Read More

Press Releases


December 4, 2019

Automation and Remote Device Management Will be Key for Managing IoT Service Quality

IoT offerings are developing beyond smart home technology with enterprise IoT vertical markets poised to provide significant opportunities, according to the new 2019 Annual Industry Survey. Read More

September 24, 2019

Incognito Introduces Industrial Internet of Things (IoT) Solution

Incognito unveils new Industrial IoT Solution that enables service providers to remotely manage millions of IoT devices for industrial IoT (IIoT) applications. Read More

September 16, 2019

Incognito Enhances Digital Home Experience Solution With Proactive Service Quality Measurement

Incognito announces enhancements to the Digital Home Experience Solution that empowers service providers to ensure superior service quality and achieve FCC funding compliance with scheduled speed and latency tests. Read More

May 14, 2019

Incognito Introduces Industry-first Omni-channel Self-care Applications Powered by Widgets

Incognito introduced an industry-first family of omni-channel self-care and diagnostic applications powered by widgets, re-usable web technology that enables new functions to be easily customized and integrated across self-care portals, customer service representative (CSR) chat windows, and iOS/Android mobile applications. Read More

May 8, 2019

Multi-country Wireless Group Goes Live with Incognito to Improve Fixed Wireless Digital Home Experience

Incognito announces that a leading multi-country tier 1 wireless service provider has deployed the Incognito Digital Home Experience solution to manage the digital in-home experience for broadband residential customers. Read More

February 27, 2019

Incognito Goes Live for Broadband Provisioning with Multi-country Tier 1 Service Provider in Latin America

Incognito announces that a multi-country service provider group in Latin America has gone live leveraging Incognito as their primary provider of service provisioning and fulfillment software solutions over fiber and other fixed broadband technologies. Read More

January 22, 2019

Digicel Improves Customer Experience with Incognito Fiber Service Orchestration

Incognito announces that Digicel Group is leveraging the Incognito Fiber Service Orchestration solution to automate the provisioning, activation, and diagnostics of multi-play fiber services. Read More

January 15, 2019

Industry-first Research From Heavy Reading and Incognito Highlights Global Challenges in Scaling Fiber-based Services

Communication service providers (CSPs) continue to be bullish about their investment in fiber but need to implement new OSS strategies to support next-generation fiber-based services, according to a recent industry survey commissioned by Incognito. Read More

Press Releases


November 14, 2018

Incognito Unveils Fiber Service Orchestration Solution

Incognito unveils a new solution to help service providers accelerate the transition from fixed-copper-based services to innovative IP services over fiber, scale new service rollout, and deliver a great in-home gigabit experience. Read More

October 24, 2018

Incognito's Digital Home Experience Solution Recognized with 2018 BTR Innovators Award

Incognito announces that its Digital Home Experience Solution has received a four-diamond rating from Broadband Technology Report (BTR) in their Diamond Technology Reviews 2018 program. Read More

September 18, 2018

Globe Telecom Goes Live with Incognito to Improve Digital Home Broadband Experience

Incognito announces that Globe Telecom, Inc., one of the largest and fastest-growing mobile, fixed-line, and broadband operators in the Philippines, is in production with Incognito’s Digital Home Experience Solution. Read More

September 12, 2018

Incognito Scales Global Operations with International Expansion

Incognito expands operations to serve the company’s growing global customer base and support business growth with the opening of a new satellite office in Ottawa, Canada, and an amplified presence in the Philippines. Read More

August 28, 2018

Incognito Announces Strategic Partnership with Immovate to Serve Middle East Market

Incognito partners with Immovate to offer solutions to service providers in the Middle East that accelerate digital home broadband services and deliver a high quality customer experience. Read More

July 31, 2018

Incognito and Assia Announce Partnership for Proactive Wi-Fi Management

Incognito and ASSIA announce a partnership to develop integrated Wi-Fi management and optimization solutions to improve the digital home Wi-Fi experience and boost operational efficiency. Read More

June 26, 2018

Orange Moldova Goes Live with Incognito for Broadband Expansion

Orange Moldova selects Incognito Software Systems to accelerate Orange’s move into the cable and fiber residential broadband services market. Read More

May 23, 2018

Incognito and Analysys Mason Announce Industry-first Research Targeting Digital Transformation in Home Network

Operations automation and customer care empowerment are increasingly the cornerstones for communications service provider digital transformation targeting the residential network, according to a new Incognito and Analysys Mason white paper. Read More

May 8, 2018

Incognito and ClouseSense Showcase Proactive Customer Experience Solution at Digital Transformation World

New joint solution leverages Incognito device management and CloudSense BSS, powered by Salesforce, to redefine customer care with a holistic digital experience. Read More

April 25, 2018

Incognito Launches Digital Home Experience Solution

Incognito introduces the Digital Home Experience Solution, a solution to help CSPs easily resolve technical home Wi-Fi issues and improve customer satisfaction. Read More

Press Releases


November 29, 2017

China's Chongqing Cable Network Selects Incognito to Enhance Service Reliability

Chongqing Cable Network selects Broadband Command Center from Incognito to configure, manage, and provision the high-speed data devices across their network. Read More

May 12, 2017

Leading Latin American Service Provider Selects Incognito Firmware Management

Incognito Firmware Management Solution was selected for its ability to create an accurate inventory of device models, vendors, and firmware types without putting any additional strain on the provider’s network or provisioning solution. Read More

March 22, 2017

Incognito Software Appoints David Sharpley as Chief Operating Officer

Incognito announces the appointment of David Sharpley as Chief Operating Officer (COO) to lead the next phase of the company's growth. Read More

March 22, 2017

Incognito Software Improves Customer Quality of Experience for Two More Providers

U.S. and Chilean communication service providers have chosen Incognito’s network analytics solution to improve quality of service (QoS) by enabling network planners to proactively align investments to the necessary service areas. Read More

Press Releases


September 7, 2016

Incognito Software Systems Offers New Generation of Provisioning Features with Latest Version of Broadband Command Center and Automated Fraud Management Extension

Incognito has announced the latest version of Broadband Command Center, an end-to-end device provisioning and management software offering multi-standard support from a single platform. Read More

June 9, 2016

Incognito Software Systems Expands Usage-based Billing Offerings with Acquisition of Active Broadband Network's OSS Business

Incognito has announced that it has acquired Boston-based Active Broadband Networks (“ABN”) Operations Support Systems (OSS) solutions business. The acquisition is Volaris Group’s (now Lumine) third acquisition in the Communications vertical market. Read More

May 27, 2016

Incognito Software Systems Expands Business Across Asia Pacific Region

Incognito announces the opening of a Manila, Philippines, office in an effort to drive business expansion, and assist with customer implementation and optimization across Asia. Read More

May 3, 2016

Incognito Software Systems Survey Finds Only One-third of Subscribers Would Recommend Their Broadband Service Provider

Incognito has released “The 2016 Incognito Broadband Consumer Quality of Experience (QoE) Survey”, which explores subscribers’ level of satisfaction with their broadband service provider. Read More

March 24, 2016

Guangdong Provincial CATV and Chongqing CATV Select Incognito Software Systems for TR-069-based Home Gateway Provisioning

Guangdong Provincial CATV and Chongqing CATV, two Chinese cable and high-speed data providers with a combined total of more than 21 million subscribers, have selected Incognito Auto Configuration Server to bring new services to market. Read More

Press Releases


February 5, 2015

Incognito Software Systems Expedites Deployment of FTTH Services for Quickline AG

Incognito's solutions allow Quickline to centrally manage all fiber-to-the-home (FTTH) service activations from a single dashboard and accelerate the rollout of new services. Read More