Incognito Plus has your peace of mind as our main goal, and our Managed Operations service delivers. With our experts managing, maintaining, and operating your entire solution deployment and infrastructure you’ll be able to focus on what matters most: your customers and services.
We’ve been managing complex broadband environments for 25+ years, and we’ll bring that skill set to your business. Let our global team take away your IT operations concerns—we’ll do all your upgrades, configure your application, and provide solutions for your use cases for maximum benefit. You won’t have to think about your infrastructure, servers, or networks.
Our experts ensure always-available and online status. Your team can focus elsewhere while we make sure everything’s done right the first time—no mistakes and no downtime. We’ll drive your maintenance windows, write the methods of procedure (MOPs) for those windows, and monitor everything. When you sign up for Incognito’s Managed Operations, you’re passing your system over to the experts so you can grow your business in other ways.
Platform and product upgrades, upkeep, and management.
Method of procedure (MOP) development and review.
Application configuration, operational scripts, and device certifications.
Maintenance window support.
Improved SLA performance and faster incident recovery.