Incognito Products

Incognito offers a productized suite of modular software platforms that provide a holistic approach to end-to-end orchestration of residential broadband services.

Network engineering and operations teams continue to face time-to-market pressures for new offerings. In today’s multi-vendor, multi-technology environment, this involves significant integration to legacy systems, new vendor equipment types to onboard, and new business processes to implement, which impacts the speed at which services can be launched. Legacy operational support systems (OSS) have become a significant barrier to getting the job done. Many CSPs are revisiting the need for multi-year, expensive transformations, in favor of productized software platforms that can integrate with legacy systems and bring much-needed tools for digital channels and operational automation.

Incognito offers productized orchestration platforms that accelerate time to value - faster time to deploy, faster time to market, with automation to reduce OPEX and improve service agility.

Incognito Software Systems

Power of the Suite

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Device Lifecycle Management

Accelerate provisioning, activation, and lifecycle management of in-home broadband devices and services.

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Time-to-market Advantage

Time-to-market advantage with products that are deployed in months/weeks as opposed to years, allowing you to get ahead of your competition.

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Unique Use Cases

Unique use cases support through pre-integration across the Incognito suite—like zero-touch provisioning.

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Process Automation

Service agility with extensive process automation, powered by analytics and ease of service bundling of any combination of IP services.

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Legacy Systems Support

Extensive integration adapters for legacy systems support, and protocol support to enable new lines of business, such as enterprise IoT device management and telemetry.

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Vendor Agnostic

Proven vendor-neutral pedigree that gives you the flexibility to bring in new vendors, or replace existing ones.

Platform Suite Overview

Key Capabilities

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Service Orchestration

Service orchestration including activation, resource management, and business process management.

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Fraud Prevention

Prevent fraud and theft of service with lawful intercept and firmware management.

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DOCSIS Provisioning

Comprehensive DOCSIS provisioning with Broadband Command Center, featuring carrier-grade IP resource management including DHCP and IPAM.

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Remote Device Management

Extensive remote device management and digital care channels with Digital Experience Solution - TR-069, TR-369, SNMP, and MQTT (IoT) protocols.

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Third-party Integrations

Integration with third-party cloud management systems enables flexible service bundling of OTT and CSP services.

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Actionable Network Intelligence

Optimize network resources, proactively address congestion, improve service quality, automate network actions, and uncover new market opportunities with Monetization and Analytics Platform.

Incognito Software Systems

Broadband Orchestration Products

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Broadband Command Center

The industry's leading independent DOCSIS provisioning solution, offering end-to-end device provisioning, management, and multi-standard support in a single carrier-grade platform.

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TR-069 Auto Configuration Server

Simplify device management and reduce the burden on customer care with Incognito's vendor-agnostic platform that manages and monitors devices over any network.

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Smart Home Technology
TR-369 User Services Platform

Reduce complexity, increase performance, and enable new service offerings for multi-vendor, connected home environments with this new device management platform.

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Service Activation Center

Reduce time-to-market and cut costs for orchestrating, fulfilling, and monetizing quad-play services with Incognito’s modular, productized, software platform.

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Firmware Management

Improve customer experience and reduce risk of fraud with Incognito's vendor-neutral solution which automates end-to-end firmware orchestration processes for any cable device.

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Address Commander

Cut operational costs and optimize IP resources by centralizing, automating, and streamlining the administration of your complex IP environments.

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Monetization and Analytics Platform

Make your broadband data meaningful by gaining deeper insights to manage service delivery, increase revenues, and keep customers engaged.

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About Incognito Software Systems

Incognito provides service orchestration software and services solutions that help cable, fiber, and fixed wireless internet service providers manage the next-generation broadband experience. With over 30 years of experience, we’ve helped global providers like Globe, Orange, and Digicel accelerate and innovate in-home broadband services. What sets Incognito apart? We offer a modular productized suite of software platforms that can be deployed in weeks, bringing extensive automation to reduce operational costs and improve the customer experience.

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