Incognito Solutions

Orchestration software solutions that help digital service providers around the world manage the next-generation broadband experience.

Incognito provides automated OSS solutions that help digital service providers manage the next-generation broadband experience and innovate their service offerings. With over 30 years of experience, we’ve helped global providers like America Movil, Cox, Digicel, Globe, and Orange accelerate and innovate in-home broadband services. What sets Incognito apart? We offer a modular productized suite of software platforms that can be deployed in weeks, bringing extensive automation to reduce operational costs and improve the customer experience.

Incognito Software Systems

Broadband Solutions

Person using tablet
Digital Experience

Manage the full lifecycle of network devices, introduce new digital self-care, automate customer care problem detection, and empower network engineering and operations with diagnostics and analytics to accelerate Wi-Fi problem resolution.

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Analyzing operations
DX Activate

Operators require more automation from their back-office systems to support fiber network growth. DX Activate offers a single platform that addresses service activation, device lifecycle management, and subscriber connectivity issues.

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IoT technology
Unified Enterprise IoT Platform

Incognito offers a productized IoT solution that features integrated device, service, and data management capabilities with a horizontal multi-tenant infrastructure to enable mass IoT adoption and monetization.

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Family using internet
Orchestration for Fiber

Incognito's productized solution accelerates service activation and device lifecycle management for next-generation IP services over fiber.

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Orchestration for Cable

Reduce OPEX with automation, optimize DOCSIS investments, and deliver a great in-home experience with Incognito's orchestration solution for cable.

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Orchestration for FWA

Offer a great broadband experience over fixed wireless technology and reduce operational costs with process automation and digital channels.

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Prepaid broadband
Prepaid Broadband

Incognito’s prepaid broadband solution enables service providers to launch complex prepaid and on-demand broadband services and drive new revenue using automated end-to-end processes.

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Widgets solution
Self-Care Widgets

Incognito's widgets can augment existing customer portals or provide new functions within a mobile application, giving home users access to technical self-care tools to solve common network issues.

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FCC Performance Testing

Incognito's compliance reporting solution enables service providers to meet FCC weekly network speed and latency test reporting requirements with automated and industry-proven remote device management.

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Industry Awards

Incognito Industry Recognition


Award Winner

Three Incognito solutions were recognized as leaders in the broadband industry by BTR. Incognito SAC was awarded 4.0 Diamonds for Metro Ethernet service orchestration, Incognito BCC was awarded 4.0 Diamonds for automated DHCP configuration, and Incognito DX was awarded 4.5 Diamonds for USP device management.

Catalyst Award 2023

Award Finalist

Incognito was an active participant in the 'Converged Access for ODA – Phase II' Catalyst project which was named as a 2023 TM Forum Catalyst Team Awards finalist in three categories: Business Growth, Business Impact, and Sustainability.

Network X Award 2023 logo

Award Finalist

Incognito's Digital Experience Solution is a finalist for two 2023 Network X Awards: 'Outstanding FTTH Service' for its centralized insights with KPI analytics for GPON and connected home devices, and 'Most Innovative Smart Home Application' for its robust USP TR-369 device and application management capabilities.

Leading Lights 2023 logo

Award Finalist

Incognito's Digital Experience Solution has been recognized for a 2023 Leading Lights Award in the Outstanding Use Case: Home Network Intelligence category for its capabilities as a robust Wi-Fi and smart home service management solution geared toward enhancing the home broadband experience.

CSI Award 2023 logo

Award Finalist

Incognito's Digital Experience Solution has been named a 2023 CSI Award finalist in the Best TV User Experience category for its ability to deliver a superior TV viewing experience and increased Set-Top Box (STB) performance stability.

Glotel Awards 2023 WHT

Award Finalist

Incognito's Digital Experience Solution was selected as a 2023 Glotel Awards finalist in the Telecoms Excellence category for its revolutionary approach to remote device management using TR-369 User Services Platform (USP) technology.

Incognito Benefits

Power of the Suite

Incognito benefits

Holistic Approach

Management, provisioning, and fulfillment back by comprehensive analytics and automation.

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Multiple Use Cases

Use case extensibility through pre-integration, including zero-touch provisioning, device lifecycle management, and service fulfillment.

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Productized Offerings

Incognito's productized approach offers a time-to-market advantage of weeks versus months or years.

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Ease of Integration

Non-disruptive with legacy back-office systems, while also offering an extensive adaptor library.

Incognito benefits


Incognito's solutions support and manage any device from any vendor.

Incognito benefits

Any Network and Service

Offers comprehensive support for any access technology including fiber, cable, and fixed wireless.