The explosion of connected devices in the home today presents new challenges to operators – how to maintain seamless always-on connectivity with an increasing number of devices in the home or small business network, all serving up complex voice, video, and data services. The ability to effectively manage CPE devices is vital to help reduce the costs associated with the activation and support of broadband services, improve time-to-market for new products and services, and deliver a quality broadband experience to customers.
Using legacy network management platforms for tracking and managing CPE devices in the network will no longer suffice if service providers want to improve operational efficiency and profitability, especially when it comes to customer care and network operations departments to limit technical escalations, truck rolls, and long repair times for network problems.
Service providers require a scalable, robust, and unified device management platform to support the lifecycle management of CPE devices across multiple access networks and enable new digital channels for customer care, network operations, and subscribers to manage the broadband experience from a single platform.
Discover the latest trends and insights that are shaping the future of the connected home in the Future of the Connected Home report, sponsored by Incognito. Uncover key findings on new broadband value-added services, areas of future investment, and the role of open-source frameworks and industry standards in delivering optimized Wi-Fi.
Download the ReportImprove visibility and control of device lifecycle management.
Launch new revenue-generating services in the connected home.
Incognito Software Systems
Incognito's Digital Experience Solution was selected as a 2023 Glotel Awards finalist in the Telecoms Excellence category for its revolutionary approach to remote device management using TR-369 User Services Platform (USP) technology.
Incognito's Digital Experience Solution is a finalist for two 2023 Network X Awards: 'Outstanding FTTH Service' for its centralized insights with KPI analytics for GPON and connected home devices, and 'Most Innovative Smart Home Application' for its robust USP TR-369 device and application management capabilities.
Incognito's Digital Experience Solution has been recognized for a 2023 Leading Lights Award in the Outstanding Use Case: Home Network Intelligence category for its capabilities as a robust Wi-Fi and smart home service management solution geared toward enhancing the home broadband experience.
With over 30 years of experience, Incognito has helped global providers accelerate and innovate broadband services, with a unique focus on cable, fiber, and mobile broadband technologies.
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