Prepaid Broadband Solution

Offer flexible prepaid and on-demand services to customers with Incognito's solution.

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Fierce competition has forced communications, media, and entertainment companies to come up with additional ways of acquiring new subscribers. For service providers, this issue is twofold as they also face the ongoing challenge of retaining loyal subscribers in a hyper-competitive market where users follow the latest promotional offers. Operators around the world are realizing they need to move beyond postpaid service offerings, recover revenues, and monetize micro-segments which would otherwise be categorized as unprofitable. From a customer's standpoint, having the freedom to easily change devices, add new services, or upgrade bundles when and where they want is invaluable.

Offering prepaid bundles gives service providers a way to market to consumers who don't qualify for the company's postpaid service, don't have access to banking services, or just want a commitment-free broadband experience. To support these types of flexible services, operators need a solution that offers greater flexibility and integrates with back-office systems to achieve faster time to market.

Solution at a Glance

Incognito’s prepaid broadband solution, powered by Incognito's proven carrier-grade Service Activation Center platform, enables service providers to launch complex prepaid services, such as internet, IPTV, VOD, VoIP, and streaming, as well as drive revenue. The productized solution features an automated end-to-end activation process, a pre-integrated service catalog to define service offerings, and automated fulfillment processes.

 

Productized solution with pre-integration to Incognito’s service provisioning and activation solutions for IP services over fiber and cable networks

Configurable service catalog and business processes to introduce multiple offerings, such as ‘try and buy’ and gift cards. Naturally extends to support postpaid offerings

Open APIs to support integration to payment gateways, billing systems, and product catalogs

Ability to schedule automated activation and deactivation of services to avoid revenue leakage

Policy engine to target eligible customers with promotional offers, and retain "at-risk" customers

Customer care and subscriber self-care digital channels, including data usage tracking, purchase reporting, and audit history

End-to-end automation to drive operational savings – critical to making pre-paid offerings profitable

Boost quality of experience for users with self-service options, increasing subscriber retention and acquisition

Productized solution enabling fast solution delivery in weeks

Increase return on investment (ROI) on legacy systems and stay ahead of the competition with new sales channels

Integration to existing provisioning systems

Accelerate the time-to-market for new prepaid and on-demand services, while future-proofing services by incrementally adding new products like gaming and Wi-Fi

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Why Incognito Prepaid

Why Incognito?

When it comes to accelerating the introduction of flexible prepaid and on-demand broadband services, Incognito has the solution and expertise to address the activation and provisioning challenges faced by service providers. Incognito's Prepaid Solution is a turnkey software platform designed to help service providers automate and scale operations to get new services up and running fast.