Incognito Insights

Best Practices Automation Service Orchestration User Services Platform

As connectivity demands evolve, traditional telecom service providers (telcos) are reimagining their role in a digital-first world. Enter the techco transformation—a journey from being...

Best Practices Events

Fresh from the bustling halls of the FTTH Conference 2024, Europe's leading fibre optic summit which took place in Berlin, Germany from March 19-21, the Incognito team is excited to unpack...

Best Practices Service Orchestration DOCSIS

Cable operators seeking 10G business services using PON are often faced with concerns over fiber plant exhaustion, back-office integration, optical service reach, and service assurance in...

Best Practices General

It can be hard to keep up with the fast-growing, fast-moving, and highly competitive telecom industry. The industry's global nature, encompassing players located in every market and region...

Best Practices DOCSIS

Whether you're a large operator serving millions of devices or a growing operator with thousands of subscribers; whether you're considering a complete DOCSIS migration or an...

Best Practices DDI

Traditionally, firmware files were quite small. But with embedded routers, eMTA, CWMP TR-069 settings, and other sections, firmware file sizes are growing. This can affect normal CM...

Best Practices DOCSIS

Updated August 27, 2019 Originally published in September 2015, this technical guide is designed to equip network professionals with the information they need to fully understand DOCSIS...

Best Practices General

Integration with multiple legacy systems: Different backend systems, like billing and operations support, can cause integration headaches when creating a customer portal. How will you avoid...

Best Practices

The answer lies in subscriber self-service.

Best Practices DDI

In recent years, CMTS vendors have expanded their support of IPDR to provide access to more network and subscriber usage information. This data can be used for congestion management,...

Best Practices Device Management Network Analytics Service Orchestration

1. Smarter network and subscriber data It all starts with better data. By implementing a solution that collects, analyzes, and normalizes key data elements within your service network,...

Best Practices General

This shift isn’t just specific to data services. Help Scout recently compiled data from a variety of sources that found there are a number of reasons that businesses everywhere are...

Best Practices General

By now, we know that Internet Protocol Detail Record (IPDR) is a highly efficient protocol that delivers per-subscriber service usage information directly from the CMTS. This protocol is...

Best Practices General

Internet service providers use KPIs as a way to assess the performance of organizations, business units, or systems on an ongoing basis. But building KPIs out of a mountain of reports and...

Best Practices DDI

Network architects, IP planners, and network engineers understand the benefits of having an updated inventory of all the IP configurations on their devices — optimized IP resources, IP...

Best Practices

The ability to switch on and start using our devices, without the need for instructions, is no coincidence — it’s a feature of User Experience (UX) and User Interface (UI) design. This not...

Best Practices DDI

More organizations are moving towards cloud and private-cloud hosted services because IT departments are under pressure to decrease operational costs. The cost-effectiveness of cloud...

Best Practices General

The growing popularity of over-the-top (OTT) subscriber services such as streaming video, cloud-based applications, and video conferencing results in additional bandwidth demand. This...

Best Practices DDI

You may have already read some of the IPv6 literature on the IETF website, followed the progress of industry leaders like Comcast, or started investigating options such as dual-stack...

Best Practices DDI

IPv4 is likely to co-exist with IPv6 for some time, so a native dual-stack migration strategy will be the best transition option for most providers. Dual-stack mode allows both IPv4 and...

Best Practices DDI

1. Understand What You Already Have IPv6 is more than just a bigger and better version of IPv4. A successful IPv6 deployment will actually give you the chance to right some of the wrongs of...

Best Practices Device Management

Right now, most MSOs have a small number of TR-069 devices, and many are undertaking in-lab testing to verify compliance and figure out how to best use this new technology. However, some...

Best Practices General

These days, there is a lot on a cable operator’s mind: the rising costs of programming, competition from Telco and Over-the-Top video, and the ever-increasing demand for bandwidth. Time and...

Best Practices DDI

I am bringing this up as I think about IPv6. Should you take the leap? Should you be the first? Do you want to see everyone else in it before you? Unlike skydiving, you won’t have a choice...