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Best Practices General

Just How Important Are Customer Experiences?
By Incognito on April 14, 2015

This shift isn’t just specific to data services. Help Scout recently compiled data from a variety of sources that found there are a number of reasons that businesses everywhere are...

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Best Practices General

Fair Share for Bandwidth Management
By Incognito on March 17, 2015

By now, we know that Internet Protocol Detail Record (IPDR) is a highly efficient protocol that delivers per-subscriber service usage information directly from the CMTS. This protocol is...

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Best Practices General

The 3 Keys to Unlock Your Operational Performance
By Incognito on March 10, 2015

Internet service providers use KPIs as a way to assess the performance of organizations, business units, or systems on an ongoing basis. But building KPIs out of a mountain of reports and...

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Best Practices DDI

The Top Six Considerations for IPAM Network Discovery
By Incognito on September 4, 2014

Network architects, IP planners, and network engineers understand the benefits of having an updated inventory of all the IP configurations on their devices — optimized IP resources, IP...

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Best Practices

Toss out the Instruction Manual: Why Investing in UX/UI Design Matters
By Incognito on August 19, 2014

The ability to switch on and start using our devices, without the need for instructions, is no coincidence — it’s a feature of User Experience (UX) and User Interface (UI) design. This not...

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Best Practices DDI

IP Address Management for Managed IP Services
By Incognito on December 3, 2013

More organizations are moving towards cloud and private-cloud hosted services because IT departments are under pressure to decrease operational costs. The cost-effectiveness of cloud...

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Best Practices General

Top Issues for MSOs: Increased Bandwidth Consumption
By Incognito on August 13, 2013

The growing popularity of over-the-top (OTT) subscriber services such as streaming video, cloud-based applications, and video conferencing results in additional bandwidth demand. This...

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Best Practices DDI

The IPv6 Migration Checklist
By Incognito on July 9, 2013

You may have already read some of the IPv6 literature on the IETF website, followed the progress of industry leaders like Comcast, or started investigating options such as dual-stack...

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Best Practices DDI

What's the Best IPv6 Transition Option for You?
By Incognito on April 16, 2013

IPv4 is likely to co-exist with IPv6 for some time, so a native dual-stack migration strategy will be the best transition option for most providers. Dual-stack mode allows both IPv4 and...

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Best Practices DDI

Three Ways that IPAM Improves Your IPv6 Transition
By Incognito on January 24, 2013

1. Understand What You Already Have IPv6 is more than just a bigger and better version of IPv4. A successful IPv6 deployment will actually give you the chance to right some of the wrongs of...

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