Incognito Insights

Events Automation Device Management Service Orchestration

The maritime industry stands at a critical juncture. While 90% of global trade flows through shipping networks, maritime operators face an unprecedented intersection of challenges: soaring...

Events Automation Device Management User Services Platform

According to the Nokia Future of Connected Building report, the multi-dwelling unit (MDU) segment represents 25% of the addressable American market. As telcos continue their fiber rollouts...

Automation

The broadband and connected home market is rapidly evolving, and AI is at the center of its transformation. Now more than ever, service providers are looking to harness the power of AI to...

Automation

As telecom service providers navigate the challenges of modern customer demands and operational complexities, artificial intelligence (AI) is emerging as a prominent solution. By enhancing...

Best Practices Automation Service Orchestration User Services Platform

As connectivity demands evolve, traditional telecom service providers (telcos) are reimagining their role in a digital-first world. Enter the techco transformation—a journey from being...

Automation Service Orchestration

Hopefully, you've had a chance to digest my previous blog on autonomous service operations, where I reviewed some of the key concepts and use cases related to this topic. Now, let's have a...

Automation Service Orchestration

According to PwC's global telecom outlook, service providers' capital investment in fixed broadband will remain largely flat. However, some pockets of software investment are going to grow...

News and Awards Automation Device Management Network Analytics Service Orchestration

In today's connected world, subscribers expect always-on, always-fast broadband services, making them more critical of their interactions with service providers. As a result, providing...

General Automation Device Management Service Orchestration

In today's connected world, reliable broadband services are no longer just a luxury, they are a necessity. From remote work and online education to staying connected with family and...

Automation Device Management Service Orchestration DOCSIS

How can service providers optimize their networks? What does the future of broadband look like, and how can we prepare for what's next? These questions were at the center of discussions as...

Automation Service Orchestration

Incognito is proud to continue our legacy of participation in TM Forum's highly respected Catalyst Program which, in recent years, has spurred a catalog of innovative projects. Many of...

Automation Device Management

Telecommunications operators are going through complex times. They seek to increase their revenue within a new digital ecosystem that is changing every day and must find their place of...

Automation

Fiber service delivery via a wholesale open-access approach will soon be the norm in Europe as a decreasing number of operators want to take on the massive investment to build their own...

Automation

Flashback to 2008, high-speed internet technologies were quickly evolving, but few homes were connected to next-generation fiber-optic technologies, and Switzerland’s fiber penetration rate...

Automation

While fiber access initiatives are part of the new transformational technology wave for communication service providers (CSPs) looking to keep pace with customer demand, they are also their...

Automation

Incognito Software Systems Inc. has recently partnered with leading global analyst firm, Analysys Mason, to research the operational savings gained from new generation point solutions built...

Automation

Looking ahead at the telecoms market, European Telecommunications Standards Institute (ETSI), the visionary independent standards organisation, have formed a group to look at future...

Automation

That’s already a handful of manual processes, but imagine doing that over and over for hundreds to thousands of devices, many from different vendors, each with its own unique device update...

Automation Service Orchestration

Slow, swivel-chair service fulfillment based on siloed data — it’s a nightmare for rolling out new services quickly and can lead to order fall-out, which frustrates your subscribers. In...

Automation Service Orchestration

Operators can reduce the complexity of order management processes with an automated solution

Automation Device Management Network Analytics

Last week we touched on network topology and subscriber-aware insights. Taking this to the next level would transform that intelligence into business value and automate the work to ensure...

Automation

Zero means zero, right? So by zero-touch provisioning, I was expecting to be dazzled. Services could be delivered to the customer without anyone having to put their hands near anything....

Automation

How many manual steps can I eliminate when attempting to enable an IP scope (address range) on a CMTS?

Automation

The first thing I will deal with is IP Address Management (IPAM) and DHCP, DNS and IPAM (DDI) approaches. Traditionally, IPAM solutions provided a central inventory of IP addresses and the...

Automation

Let’s start with the simple rule that lowering OPEX yields higher profit margins. Now you’re probably thinking, how can I further reduce the cost of my operations?

Automation

In a similar parallel to Dickens’ character Pip in Great Expectations (a young boy who grows into an English gentleman after overcoming many challenges), SDN has matured from early academic...

Automation Service Orchestration

To successfully implement and activate FTTH services and truly improve subscriber QoE, you must understand all aspects surrounding service execution and service assurance. Here are some...

Automation

Generally, there are two main approaches to bring a car online: tethering it to a smartphone or having the communication system “baked in”.

Automation

The customer is a progressive, smaller provider that had been experiencing rapid growth. Despite this, they felt that greater regional growth was out of reach due to their reliance on...