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Automation Service Orchestration

Autonomous Service Operations – Reaping the Benefits Early
By Ronan Bracken on May 22, 2024

According to PwC's global telecom outlook, service providers' capital investment in fixed broadband will remain largely flat. However, some pockets of software investment are going to grow...

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Spain's Customer Service Law and How Incognito's Solutions Enhance QoE
By Matt Mariani on March 22, 2023

In today's connected world, subscribers expect always-on, always-fast broadband services, making them more critical of their interactions with service providers. As a result, providing...

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General Automation Device Management Service Orchestration

Ofcom's Compensation Program & How to Maximize Customer Satisfaction
By Matt Mariani on March 21, 2023

In today's connected world, reliable broadband services are no longer just a luxury, they are a necessity. From remote work and online education to staying connected with family and...

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Incognito Interview on Next-gen Broadband Service Orchestration
By Incognito on October 3, 2022

How can service providers optimize their networks? What does the future of broadband look like, and how can we prepare for what's next? These questions were at the center of discussions as...

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Automation Service Orchestration

Incognito to Help Eliminate B/OSS Silos with TM Forum Catalyst Project
By Incognito on September 16, 2022

Incognito is proud to continue our legacy of participation in TM Forum's highly respected Catalyst Program which, in recent years, has spurred a catalog of innovative projects. Many of...

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Automation Device Management

Time to Rethink Fixed Broadband Services Thanks to Prepaid Offers
By Incognito on October 22, 2020

Telecommunications operators are going through complex times. They seek to increase their revenue within a new digital ecosystem that is changing every day and must find their place of...

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Automation

Best Practices for Fiber Service Operations in Open Access Times
By Sonya Goodanetz on June 30, 2020

Fiber service delivery via a wholesale open-access approach will soon be the norm in Europe as a decreasing number of operators want to take on the massive investment to build their own...

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Automation

Building Switzerland's FTTH Network and What it Means for new Entrants
By Incognito on June 30, 2020

Flashback to 2008, high-speed internet technologies were quickly evolving, but few homes were connected to next-generation fiber-optic technologies, and Switzerland’s fiber penetration rate...

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Automation

Service Orchestration for Next-Gen In-Home Broadband – Are We Ready?
By Incognito on April 30, 2019

While fiber access initiatives are part of the new transformational technology wave for communication service providers (CSPs) looking to keep pace with customer demand, they are also their...

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Automation

Quantifying the Value of Operational Efficiency in Broadband Networks
By Pete Koat on May 29, 2018

Incognito Software Systems Inc. has recently partnered with leading global analyst firm, Analysys Mason, to research the operational savings gained from new generation point solutions built...

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