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General Device Management

Incognito and ASSIA aim to improve the digital home experience
By Incognito on August 3, 2018

With more homes becoming smart and digital, service providers now face the challenge of contending with increasing operational complexity in the residential network and service...

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General DDI

Light Reading, Incognito, and Mediacom discuss what's next for DOCSIS
By Incognito on May 2, 2018

Cable providers today are under more pressure than ever to offer a gigabit experience to enterprise and residential customers. Recent updates with DOCSIS 3.1 have dramatically increased...

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General

How Healthy is Your Provisioning Solution?
By Incognito on November 14, 2017

It’s easy to assume that everything is running smoothly when you can’t see any visible signs of wear and tear. But just like your car or home, your provisioning solution also requires...

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General

Enhancing Customer Care, Part 1: The Customer Lifecycle
By Pete Koat on July 25, 2017

The readers of this blog already know that customer care is a malleable and ever-evolving concept, prone to major differences from one region to the next, and even from one customer’s...

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General

A Brief History of Data Communications
By Incognito on July 11, 2017

Follow the timeline as we highlight some of the major evolutions in the network communications technology, including many different people and a variety of unique devices:

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General

Need More Tools in Your Wi-Fi Network Kit?
By Incognito on April 18, 2017

Service provider WiFi within the subscriber household shows no signs of deceleration. Information Handling Services (IHS) markit predicts that nine in ten global broadband households will...

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General

High Availability and Disaster Recovery 101
By Incognito on March 2, 2017

Critical Considerations for Critical Services It’s every provider’s nightmare — mission critical systems go down either due to technical issues, power outages, or natural disasters....

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General

Incognito Insights: What’s En Route for 2017?
By Incognito on January 10, 2017

Fiber-To-The-Home (FTTH) Continues Its Expansion Last year, growth in the fiber market exceeded the expectations of many industry analysts. In the USA alone, more than 30 millions homes...

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General

Broadband Service Trends – A Year In Review
By Incognito on December 13, 2016

OTT Video Continues To Drive Exponential Growth Video already represents over 60% of online network traffic and will continue to grow unabated as more subscribers shift their viewing from...

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General

Successful Projects: What’s Your S.E.C.R.E.T?
By Ronan Bracken on November 22, 2016

Is it all down to stress? Can you keep your cool?

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