Incognito Insights

Incognito and ASSIA aim to improve the digital home experience

With more homes becoming smart and digital, service providers now face the challenge of contending with increasing operational complexity in the residential network and service ...
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Light Reading, Incognito, and Mediacom discuss what's next for DOCSIS

Cable providers today are under more pressure than ever to offer a gigabit experience to enterprise and residential customers. Recent updates with DOCSIS 3.1 have dramatically ...
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How Healthy is Your Provisioning Solution?

It’s easy to assume that everything is running smoothly when you can’t see any visible signs of wear and tear. But just like your car or home, your provisioning solution also ...
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Enhancing Customer Care, Part 1: The Customer Lifecycle

The readers of this blog already know that customer care is a malleable and ever-evolving concept, prone to major differences from one region to the next, and even from one ...
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Need More Tools in Your Wi-Fi Network Kit?

Service provider WiFi within the subscriber household shows no signs of deceleration. Information Handling Services (IHS) markit predicts that nine in ten global broadband ...
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High Availability and Disaster Recovery 101

Critical Considerations for Critical Services It’s every provider’s nightmare — mission critical systems go down either due to technical issues, power outages, or natural ...
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Incognito Insights: What’s En Route for 2017?

Fiber-To-The-Home (FTTH) Continues Its Expansion Last year, growth in the fiber market exceeded the expectations of many industry analysts. In the USA alone, more than 30 ...
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Broadband Service Trends – A Year In Review

OTT Video Continues To Drive Exponential Growth Video already represents over 60% of online network traffic and will continue to grow unabated as more subscribers shift their ...
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Successful Projects: What’s Your S.E.C.R.E.T?

Is it all down to stress? Can you keep your cool?
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