Incognito Insights

News and Awards Network Analytics

The modular platform enables the following solutions:

Network Analytics

Quality of the service is important to the overall customer care experience, however, the monetary exchange for the services provided by the CSP is an integral component of the customer...

Network Analytics Service Orchestration

As an operator, this is something you absolutely must avoid. Service activation is one of the most important impressions you can make on your subscribers, and unseen or unresolved errors...

Device Management Network Analytics

As the way people consume bandwidth evolves and the demands increase with certain applications, operators are left with a challenge: how and where to best invest in the outside plant to...

Network Analytics

Here are some key questions to answer if you want to stay ahead of the VR trends:

Network Analytics

Customer Service and Retention have a significant effect on subscriber churn rates

Network Analytics

So how do service providers effectively address “value for money” concerns to save the customer? In most cases, operators are limited to speed and price offers but both are ineffective for...

Network Analytics

When providing transit, typically the customer is provided with the physical connection, the other side of the p2p link between the provider edge (PE) router device and the customer edge...

Network Analytics

That’s not to say that problems only happen within the customer premises — quality of service issues occur at every stage of service delivery, with issues in the delivery platform,...

Network Analytics

The table below shows the service definition of the new 4G unlimited mobile data plans from three top-tier carriers. As you can see, unlimited does not mean unfettered access.