Incognito Insights

Network Analytics

A small or medium-sized business using too much bandwidth may have different needs to a residential subscriber. For example, a hotel may be interested in a new fiber service to improve...

Automation Device Management Network Analytics

Last week we touched on network topology and subscriber-aware insights. Taking this to the next level would transform that intelligence into business value and automate the work to ensure...

Network Analytics

In this series, we will cover how this new industry landscape impacts customer service issues and how this challenge is an opportunity for CSPs to launch new services.

Network Analytics

In North America alone, cable providers incurmore than $1billion in lost revenue from fraud each year, with small to mid-sized operators most at risk* — and the figure is even higher in...

Network Analytics

As one of those “lucky” pioneers, I had a ringside seat to the regulatory, technology, and user challenges of introducing this new service model. Usage based billing is not a simple service...

Network Analytics

Compression and video encoders are doing a fantastic job of reducing the 4K video size but it’s still an 88% increase from the current 1080p. A single, compressed 4K video will take 375MB...

Network Analytics

It is indeed a complex task that involves multiple variables as well as a corporate strategy — because budget is not infinite. If you have a network running below its maximum capacity you...

Network Analytics

Each cable modem has a unique 48-bit hexadecimal address which is known as the MAC address.A unique 48-bit address translates into 281 quadrillion possible address combinations, each of...

Device Management Network Analytics

Suddenly, the race begins — and the young favorite breaks ahead! It’s close though, and will come down to the final seconds… but without warning, your feed starts buffering. It’s not...

Device Management Network Analytics

Insights into the surrounding Wi-Fi landscape alone provide ample data to provision the access point (AP) to operate in a part of the spectrum with the least amount of interference. A...

Network Analytics

Providers have been hesitant to roll out new policies aimed at charging more for excessive bandwidth use, even though in a recent usage-based pricing trial in Cleveland major CSP Cox...

Network Analytics

Being able to zoom across prefectures in a few hours complemented the fast-paced work ethic of Japan’s major cities. Needless to say, the pass expired and I found myself far from Tokyo...

Network Analytics

More than half of service providers either don’t know whether they are measuring subscriber QoE or simply don’t bother measuring it at all.

Network Analytics

Unfortunately, defining and measuring subscriber QoE can be challenging and costly. There are many metrics (such as customer complaints and churn) that may be affected by outside...

Network Analytics

Major fraud types and estimated cost to industry* Abuse of network, device, or configuration weakness – $2.5B USD Dealer fraud – $3.4B USD Network/IT abuse – $5.2B USD Unauthorized abuse...

DDI Network Analytics

IPDR allows the collection of data from the CMTS in streams. Not only can you pinpoint – with high accuracy – the utilization of every cable modem on your network, but you can also identify...

Best Practices Device Management Network Analytics Service Orchestration

1. Smarter network and subscriber data It all starts with better data. By implementing a solution that collects, analyzes, and normalizes key data elements within your service network,...

Network Analytics

Unfortunately, there’s no magic bullet for congestion — and many providers end up making network investments based on guesswork to cope with growth. There’s a smarter way to manage...

Network Analytics

To start with, providers need more than just a data measurement tool. They need a solution that can analyze real-time data and then automate processes to optimize their networks and improve...

Network Analytics DOCSIS

As a broadband operator, you’re probably already thinking it:Shut the front door, we’re screwed.