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Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada.
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DDI

To SIP or not to SIP
By Incognito on November 27, 2012

As a result, we are stuck with SIP devices that have similar capabilities but are not configured in any similar way. This difference in configuration between SIP devices has caused some of...

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Device Management

Deliver First Class Subscriber Service with TR-069
By Incognito on November 15, 2012

The difference is that instead of champagne and hot towels, TR-069 offers you the ability to see beyond the subscriber’s gateway and remotely manage customer-premises equipment. Why is this...

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Service Orchestration

Drive New Revenue with Prepaid Services
By Incognito on November 13, 2012

Prepaid billing offers a number of advantages. It allows you to launch new products that reach new market segments or offer add-on services to existing customers. To start with, prepaid...

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Events

Highlights from SCTE Cable-Tec Expo
By Incognito on November 8, 2012

As usual, this year’s SCTE Cable-Tec Expo was packed with new product showcases, seminars, and workshops. I was keen to find the overarching theme of this year’s expo to determine the top...

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DDI

An IPv6 Update
By Incognito on November 8, 2012

It’s important to note that these deployments were made with very little intervention from our team at Incognito. This customer took up the task on their own and used the latest features...

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General

Open Source: The Right Choice?
By Incognito on November 1, 2012

1. The community working on the software How many people are working on the project? This is so important yet often overlooked. If the community is large, with hundreds of developers, then...

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Events

Top Five Takeaways from SCTE Cable-Tec Expo
By Incognito on October 30, 2012

1. Bandwidth, Bandwidth, Bandwidth With Internet traffic expected to quadruple by 2015 from 2010 levels, it is no surprise that bandwidth was a topic of interest this year. CMTS vendors at...

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General

What a Software-defined Network Means for You
By Incognito on October 25, 2012

Vendors have found success by building equipment that lets service providers carry billions of packets from point A to point B and anywhere in between. That’s all very well, but rigid...

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Best Practices Device Management

What to Look for in a TR-069 Solution
By Incognito on October 18, 2012

Right now, most MSOs have a small number of TR-069 devices, and many are undertaking in-lab testing to verify compliance and figure out how to best use this new technology. However, some...

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DDI

DDI Solution – Service Providers are our Specialty
By Incognito on October 11, 2012

Over the past year, we’ve been bombarded with requests about DDI (DNS, DHCP, IPAM). If you’re in the market for such a solution, let me give you a rundown of some important points to...

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Network Analytics

Three Tips For Forming Your Over-the-top Billing Strategy
By Incognito on October 3, 2012

1. Gather meaningful data Data can be powerful, but only if you gather the right type of information. Knowing that your network carried 4 trillion packets today is cool but more or less...

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Device Management

The Potential of the “Smarthome”
By Incognito on September 27, 2012

The global home automation market is expected to reach $36 million by 2015. Without a doubt, consumers are attracted to enhanced security, better living standards, and the added convenience...

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Device Management

Multi-vendor, Multi-device Support
By Incognito on September 20, 2012

Industry standards help simplify support for all the new gadgets coming out every week. However, it becomes more difficult to support multiple devices when different manufacturers choose to...

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DOCSIS

Part Three – From Enterprise to DOCSIS
By Incognito on August 30, 2012

Our customers were the who’s who of the corporate and government world; one of them being Northern Telecom (later known as Nortel). It had the first worldwide IP network and since Northern...

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General

Part Two – How it All Began
By Incognito on August 28, 2012

I started developing my own software for my customers (special releases at first). Then, I moved onto software that integrated Sun workstations with existing networks, providing a bridge...

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Best Practices General

Five Ways to Improve Service Assurance and Enhance Subscriber QoE
By Incognito on August 23, 2012

These days, there is a lot on a cable operator’s mind: the rising costs of programming, competition from Telco and Over-the-Top video, and the ever-increasing demand for bandwidth. Time and...

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General DDI

Why IPv4 is not Going Anywhere Soon
By Incognito on August 9, 2012

We are entering a world of the dual internet protocol. IPv4 and IPv6 will coexist and collaborate for a number of years. In fact, IPv4 may be with us for so many years that it may never...

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Events

The 2012 Trade Show Tour
By Incognito on August 2, 2012

One of the highlights of the year will be the Broadband World Forum 2012 in Amsterdam in October. Incognito is proud to be a Gold Sponsor of this event and our team will be on hand to...

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Events

Thank You – ICE 2012
By Incognito on July 9, 2012

The conference started with a bang with 34 people taking part in Bootcamp, a one-day crash course in the Incognito product suite. The participants learned from our experienced support team...

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DDI

Growing Pains of IPv6
By Incognito on April 2, 2012

The internet is no longer a “nice to have”; it’s become an everyday tool, almost an essential service that we rely on more and more. Not everyone has or needs to be connected 24/7 on the...

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