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Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada.
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All Posts from Incognito

DDI

Infinite Doesn’t Mean Wasteful
By Incognito on March 12, 2013

Rather than dismissing the possibility of address exhaustion at a future date, we should learn from past experiences. When we first started deploying IPv4, we had no idea that the IPv4...

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Events

Life, Connected!
By Incognito on March 7, 2013

The Connected City is a demonstration of mobile devices and fast networks that bring to life the connected life: sensor-embedded road bikes, home security, hotel check-ins that instantly...

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General

Up in the Cloud
By Incognito on February 26, 2013

Well, for larger MSOs, it means building data centers and selling internet-based services to commercial customers and residential subscribers. With the advent of the flexible office and a...

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Device Management

What's Standard About TR-069? – Part 2
By Incognito on February 19, 2013

Unfortunately, it seems that a large number of device manufacturers are failing to deliver adequate TR-069 support as outlined in the Broadband Forum standard. Some devices fail obvious...

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Device Management

What’s Standard about TR-069? (Part 1)
By Incognito on February 12, 2013

We saw this very early on when testing TR-069 devices in our lab, which is why we created the TR-069 Open Interop Program. The program is simple and open to all: manufacturers and anyone...

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Events

Customer Retention in a Fast-growing Market
By Incognito on February 5, 2013

This region is primed for expansion and ready to usher in an era of unprecedented new communications and entertainment services. While discussions about new apps and tools are certainly...

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DOCSIS

Cable in China
By Incognito on January 31, 2013

What have I learnt about the Chinese broadband industry? To start with, cable is the ugly duckling in China. There are roughly 200 million cable users in China, of which less than 15% have...

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General

Why You Should Invest in People
By Incognito on January 29, 2013

At the end of the day, it’s about developing and forming a team that is able to come up with the next big idea. Peter Drucker said it the best: “Your greatest resource is your employees,”...

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Best Practices DDI

Three Ways that IPAM Improves Your IPv6 Transition
By Incognito on January 24, 2013

1. Understand What You Already Have IPv6 is more than just a bigger and better version of IPv4. A successful IPv6 deployment will actually give you the chance to right some of the wrongs of...

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Network Analytics

Faced with Cord-cutting or Contract-shy Customers?
By Incognito on January 17, 2013

My colleague, Francisco, has written on this blog before about thebenefits of prepaid services, but how can you implement this on your network? To be successful, a prepaid platform should...

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Events

Innovation Dazzles at 2013 International CES
By Incognito on January 17, 2013

But why should MSOs care about a “consumer” electronics show? The answer is simple –– cable and wireline operators serve consumers and therefore need to follow consumers’ behavioral trends,...

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Device Management

What to Look for in an ACS?
By Incognito on January 10, 2013

The first factor to look for is scalability. A TR-069 system is really based on two components: the ACS and the CPE WAN Management Protocol (CWMP). The CWMP interacts with the devices while...

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DOCSIS

Performance Testing in a Provisioning World
By Incognito on January 8, 2013

Then comes the time it takes to build the configuration files. The more complex the file, the longer it will take us to build. Other variations can occur on the network itself and the CMTS....

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General

2013: The Incognito Tea Leaves
By Incognito on January 3, 2013

2013 will also be the year where bandwidth monitoring tools will prove to be indispensable. These tools can leverage information provided by protocols like IPDR, SNMP, and sFLOW in order to...

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General

Social Responsibility
By Incognito on December 20, 2012

At Incognito, we do what we can to be socially responsible. I’m writing this not to be boastful, but to hopefully encourage others to chip in, at any level they can, in any way they see...

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General DDI Device Management

Looking Back on 2012: What’s in our Rearview Mirror?
By Incognito on December 18, 2012

1. OTT At top of the list is everything over-the-top (OTT) related, and specifically, how service providers can manage bandwidth with the growing abundance of OTT providers such as Netflix....

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Network Analytics

The Santa Bandwidth Conspiracy
By Incognito on December 13, 2012

This connectivity phenomenon has lead to a scenario where demand for bandwidth is at an all time high. Compounding this problem are on-demand media services such as Netflix, which allow for...

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General

Want Some Provisioning with That?
By Incognito on December 11, 2012

The same goes for provisioning. You should buy your provisioning software the same way you would your apple pastries. There are hardware vendors out there that throw in “free” provisioning...

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General

A Truly Open API
By Incognito on December 4, 2012

This information between the customer device and your system can sometimes appear to be a big mess. One of the pillars on which I have built this company is the value of a strong API. At...

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General

Agile Companies
By Incognito on November 29, 2012

Agility is another way of saying that you can react quickly to change and offer effective solutions to the challenges that your customers face. You need to be able to put yourself in your...

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