Incognito Insights

General

We’re talking about mobile of course, so you get to see more powerful and flashier wearables: handsets, LTE-based smartwatches, smart meters, near-field communication (NFC) function...

General

What does this mean for you, as a broadband service provider? For starters, subscribers expect WiFi hotspots to be everywhere. Last year, a study found there was one WiFi hotspot for every...

Best Practices General

By now, we know that Internet Protocol Detail Record (IPDR) is a highly efficient protocol that delivers per-subscriber service usage information directly from the CMTS. This protocol is...

Best Practices General

Internet service providers use KPIs as a way to assess the performance of organizations, business units, or systems on an ongoing basis. But building KPIs out of a mountain of reports and...

General

Why Title II now? Early in 2014, the court ruled that the FCC could not enforce two key rules in the Open Internet Order of 2010 — no blocking and no discrimination of traffic. The reason...

General

They want mobile phones, WiFi, and data service everywhere and anywhere. They want automated home-network systems that learn their unique routines and help them with daily mundane tasks....

Events

The region is forward-looking indeed, as the Caribbean is poised for major growth in the broadband and telecom industry. But charting its own course forward in a region that shares many...

Network Analytics

To start with, providers need more than just a data measurement tool. They need a solution that can analyze real-time data and then automate processes to optimize their networks and improve...

Events

I spent the beginning of last week at the WEC, gaining new insights and learning about CableLabs’ innovative plans. CableLabs President and CEO Phil McKenny and his team have been making a...

Network Analytics DOCSIS

As a broadband operator, you’re probably already thinking it:Shut the front door, we’re screwed.

General

Converging Networks and The Internet of Things The digital universe is expanding at an astonishing rate. Research from Intel estimates that between 2006 and 2020 the number of...

General

Network congestion has become more prevalent than ever. Broadband service subscribers are constantly experiencing jitter, latency, loss of connection, slow-surf, or even outright network...

General

But now they start calling your helpdesk because the video is pixelated and they can’t download what they need. They run an Internet speed test and boom! They find out that they’re paying...

General Device Management

Keeping CPE evergreen is no easy task. With hundreds of different CPEs amongst thousands of subscribers, it’s challenging for operators to satisfy their customers’ expectations for...

General

Quite frankly, your tools suggested the split, but because that tool knows nothing about usage from the subscribers on that node, you were not told how to optimally split the node. You were...

General

As a provider, you want to chargeback those heavy users. You know that monetizing heavy over-usage of the network is a way for you to recoup the investments you make in order to keep ahead...

Events

A couple of weeks ago, I had the opportunity to visit Amsterdam for the first time, while also attending the Broadband World Forum for the first time. Being that this is one of the biggest...

General

Video requires a lot of data. And streaming means that this data must be downloaded in a timely manner. If the data cannot reach the subscriber in time, the video may stutter, become...

General

The delegates attending this year’s Broadband World Forum (BBWF) in Amsterdam are no exception. Fittingly, so much of the change we see in our lives is driven by the convergence of...

DOCSIS

So which aspects of virtualization are right for you?