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Events

Your Guide to Broadband World Forum 2016
By Incognito on October 13, 2016

Join more than 5,000 industry colleagues and executives from across the world to discover how new technology such as virtualization is reshaping communication networks, and gain new...

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Device Management

Beyond TR-069: How Active Monitoring Improves QoE for End Users
By Incognito on October 11, 2016

Why TR-069 is Only the Beginning You probably have already heard ofTR-069— the Broadband Forum specification used for remote monitoring and management of CPEs with an auto configuration...

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Service Orchestration

Fiber Services Roll-Out: Improve your Return on Investment
By Ronan Bracken on October 4, 2016

In to the Incognito Webinar,Fiber Service Roll-Out: Activation, Fulfillment, and Assurance, we focus in on the activation of triple-play fiber services. This webinar addresses the major...

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DDI

How a Solid Provisioning Solution Can Protect Against CPE Fraud?
By Incognito on September 27, 2016

There are a number of DOCSIS-specific specifications designed to address this problem:

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Events

Cable-Tec Expo 2016: Your Guide to the Philadelphia Event
By Incognito on September 20, 2016

Incognito Software Systems Inc. is proud to be exhibiting our solutions at this year’s Cable-Tec Expo. You canfind usin the Pennsylvania Convention Center,booth #1616to discuss any...

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Network Analytics

How Can You Make More Accurate Capacity Planning Decisions?
By Incognito on September 13, 2016

It is indeed a complex task that involves multiple variables as well as a corporate strategy — because budget is not infinite. If you have a network running below its maximum capacity you...

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General

Improve CSR Performance Through Gamification
By Incognito on September 7, 2016

CSRs are traditionally given negative feedback if call lengths or volumes increase. Metrics may include:

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DDI

DOCSIS 3.1: The Perfect Excuse to Optimize your Provisioning Solution
By Patrick Kinnerk on September 6, 2016

To your average broadband customer, DOCSIS 3.1 satisfies one craving — faster Internet speeds. Most Internet users don’t care how or why the specification works, they just want the end...

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Network Analytics

What Does Fraud in a Cable Network Look Like?
By Incognito on August 30, 2016

Each cable modem has a unique 48-bit hexadecimal address which is known as the MAC address.A unique 48-bit address translates into 281 quadrillion possible address combinations, each of...

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Device Management

A Thought Exercise on Subscriber Portals
By Incognito on August 23, 2016

Set-and-forget is an important trait to have in device management and configuration. Having to constantly log in to tweak settings will lead to frustration and possibly another support...

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