Incognito Insights

Network Analytics

As one of those “lucky” pioneers, I had a ringside seat to the regulatory, technology, and user challenges of introducing this new service model. Usage based billing is not a simple service...

Network Analytics

Compression and video encoders are doing a fantastic job of reducing the 4K video size but it’s still an 88% increase from the current 1080p. A single, compressed 4K video will take 375MB...

Device Management

Quality of Service (QoS) normally defines performance monitoring at the lower layers of the network, such as the physical network layer or even the transport layer of the OSI reference...

Events

Join more than 5,000 industry colleagues and executives from across the world to discover how new technology such as virtualization is reshaping communication networks, and gain new...

Device Management

Why TR-069 is Only the Beginning You probably have already heard ofTR-069— the Broadband Forum specification used for remote monitoring and management of CPEs with an auto configuration...

Service Orchestration

In to the Incognito Webinar,Fiber Service Roll-Out: Activation, Fulfillment, and Assurance, we focus in on the activation of triple-play fiber services. This webinar addresses the major...

DDI

There are a number of DOCSIS-specific specifications designed to address this problem:

Events

Incognito Software Systems Inc. is proud to be exhibiting our solutions at this year’s Cable-Tec Expo. You canfind usin the Pennsylvania Convention Center,booth #1616to discuss any...

Network Analytics

It is indeed a complex task that involves multiple variables as well as a corporate strategy — because budget is not infinite. If you have a network running below its maximum capacity you...

General

CSRs are traditionally given negative feedback if call lengths or volumes increase. Metrics may include:

Network Analytics

Each cable modem has a unique 48-bit hexadecimal address which is known as the MAC address.A unique 48-bit address translates into 281 quadrillion possible address combinations, each of...

Device Management

Set-and-forget is an important trait to have in device management and configuration. Having to constantly log in to tweak settings will lead to frustration and possibly another support...

Device Management Network Analytics

Suddenly, the race begins — and the young favorite breaks ahead! It’s close though, and will come down to the final seconds… but without warning, your feed starts buffering. It’s not...

Device Management

This issue can be viewed as optimizing three variables (transmit power, channel, and frequency band) across N access points, which is a fairly straightforward optimization algorithm.

Device Management Network Analytics

Insights into the surrounding Wi-Fi landscape alone provide ample data to provision the access point (AP) to operate in a part of the spectrum with the least amount of interference. A...

Device Management

Signal blockage or poor range within the customer premises Device outages or devices that have trouble joining the network Interference from neighbouring access points and external...

Device Management

Considering the ubiquitous state of Wi-Fi service in major markets across world, the frequency at which Wi-Fi issues still occur is alarming to both subscribers and operators alike. For the...

General

Software IT projectson average run 66% over budget and take 33% longer than scheduled, so you shouldn’t ignore how vendors answer the question of project cost and duration. Most vendors...

Events

News of such nature is probably occurring in many places these days, albeit not always concerning price drops. Service providers do this in order to retain or gain subscribers. As one of,...

General

Some of these vital considerations are: