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Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada.
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Best Practices DOCSIS

A Technical Guide to DOCSIS 3.1 – Part 1: Increasing Capacity
By Incognito on September 30, 2015

Updated August 27, 2019 Originally published in September 2015, this technical guide is designed to equip network professionals with the information they need to fully understand DOCSIS...

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Events

Your Guide to SCTE Cable-Tec Expo 2015
By Incognito on September 29, 2015

SCTE Cable-Tec Expo ‘15: Who’s going to be there? A high-profile cast of panelists will discuss the future of our industry, from broadband network investment, energy management, the...

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Automation Service Orchestration

Nine Things to Remember When Launching FTTH Services
By Incognito on September 22, 2015

To successfully implement and activate FTTH services and truly improve subscriber QoE, you must understand all aspects surrounding service execution and service assurance. Here are some...

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General

5 reasons why you should adopt NFV for your CPEs
By Incognito on September 15, 2015

Here are five reasons why you should adopt NFV for your CPEs:

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IoT General

IoT Has a New Friend — 802.11ah
By Incognito on September 8, 2015

Most of these devices communicate via wireless methods, but we have seen multiple protocols and frequencies used to enable this. They include Insteon, X10, ZigBee, Z-Wave, UPB, Bluetooth...

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DDI

Are Service Providers Ready for IPv6?
By Incognito on September 1, 2015

What are these strategies? That’s what we want to find out. For the second year in a row, Incognito is running a global survey of communication service providers to find out IPv6 plans and...

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DDI

Join the Conversation: Take the IPv6 Survey
By Incognito on August 11, 2015

Whether you’re stretching out existing IPv4 resources, making preparations for IPv6, or already offering IPv6 to end users, we want to hear from you. For the second year, Incognito is...

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General

vCPE: The Turbo Button for Your Legacy Gateways
By Incognito on August 4, 2015

History has shown that with each extreme of the spectrum, specific advantages can be achieved. Typically, the ideal placement is somewhere on the spectrum that affords you the opportunity...

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Events

Independent Show 2015: Out-of-the-Box Lessons in the Digital Age
By Incognito on July 28, 2015

Boston is one of my favorite cities on the East Coast. Intercity transport is made easy by having both a subway and a Hubway, and of course, cabbies are everywhere and are always strong on...

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General

What’s in My Data?
By Incognito on July 21, 2015

Unlike the days of the floppy disk and its set size of 1.44MB, most of today’s data is obtained via the cloud. Cloud content like streaming video and music is the driving force behind this...

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Service Orchestration

Six Reasons a Billing Solution Won’t Cut It for Service Fulfillment
By Incognito on July 16, 2015

As operators move into a converged technology space, the need for an extensible multi-service orchestration platform is clear. And yet many providers continue to try to double up their...

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General

No Roaming Fees in Europe Means More Usage
By Incognito on July 13, 2015

Travelers — especially those on leisure — will use their devices more frequently, from finding the best lunch spot to sharing their experiences on social networks. Those on business will...

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General

Will NFV be the Hero We Need?
By Incognito on July 7, 2015

The industry — through organizations like Broadband Forum, CableLabs, and the Society of Cable Telecommunication Engineers — has responded with a number of solutions to automate tasks,...

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Best Practices General

Why Traditional Customer Service Models Just Don't Cut It – Part 2
By Incognito on June 30, 2015

Integration with multiple legacy systems: Different backend systems, like billing and operations support, can cause integration headaches when creating a customer portal. How will you avoid...

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Best Practices

Why Traditional Customer Service Models Just Don’t Cut It – Part 1
By Incognito on June 23, 2015

The answer lies in subscriber self-service.

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DOCSIS

Reducing Service Theft in DOCSIS Networks
By Incognito on June 9, 2015

IP Verification: Only the intended cable modem identified as originating from the associated IP address may download the configuration file Single Download Only: The configuration file...

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DOCSIS

Fraud Prevention: Learning to Stop Worrying and Love the Cable Modem
By Incognito on June 2, 2015

Let’s be practical — people who steal service do not care how much data they consume, as they do not need to pay for it. Nor do they care if they are caught, as they will just clone another...

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General

Professional Services: Committed to Your Success
By Incognito on May 26, 2015

Incognito Professional Services is here to help. With over 20 years of experience delivering innovative end-to-end solutions in the IP space, our world-class team has the industry and...

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Events

INTX 2015: It’s All About the Business Model
By Incognito on May 19, 2015

For people attending The Internet and Television Exchange (INTX), the re-dubbed Cable Show for 2015, enabling technologies are as important as always, but the transformation of business...

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DDI Network Analytics

IPDR: More than Just Usage-based Billing – Part 2
By Incognito on May 12, 2015

IPDR allows the collection of data from the CMTS in streams. Not only can you pinpoint – with high accuracy – the utilization of every cable modem on your network, but you can also identify...

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