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Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada.
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Service Orchestration

OSS Systems: Legacy or Not to Be?
By Incognito on March 10, 2016

Generally, each implementation team is diligently aware of these legacy processes and vendor products. But in a lot of cases the whole enterprise architecture becomes very convoluted and...

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Automation

How to Increase Your Profit Margins Using a Centralized Lease Solution
By Incognito on March 8, 2016

Let’s start with the simple rule that lowering OPEX yields higher profit margins. Now you’re probably thinking, how can I further reduce the cost of my operations?

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Device Management

Insights on The Mobile-only Household
By Incognito on March 1, 2016

Alongside improved WiFi connectivity is mobile growth. Not just the users getting new phones but also the usage habits. People are spending more time using data on their mobile devices....

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Network Analytics

How Much are you Losing on Internal Fraud
By Incognito on February 23, 2016

Major fraud types and estimated cost to industry* Abuse of network, device, or configuration weakness – $2.5B USD Dealer fraud – $3.4B USD Network/IT abuse – $5.2B USD Unauthorized abuse...

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Device Management

The Changing Landscapes of WiFi QoE
By Incognito on February 16, 2016

These trends come as great news to many cable operators who are constantly searching for ways to give new life to stagnant revenue models. But increasing revenue from WiFi is not as simple...

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Service Orchestration

Fiber, Is It Worth It?
By Incognito on February 9, 2016

“Changing technology does not change responsibility,” FCC Chairman Tom Wheeler said. “Fiber brings great cost savings, great efficiencies, and great opportunities for new services. But it...

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Automation

Great SDN Insights | Incognito Insights
By Incognito on February 2, 2016

In a similar parallel to Dickens’ character Pip in Great Expectations (a young boy who grows into an English gentleman after overcoming many challenges), SDN has matured from early academic...

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Device Management

Don't Manage the Devices, Manage the Users
By Incognito on January 26, 2016

The home network management paradigm has always been centered around the MAC or IP address. These unique identifiers are quite foolproof and are still reasonable identifiers to use for...

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General

Infographic: The Software Migration Highway
By Incognito on January 19, 2016

Taking a ride on the software migration experience highway does not have to be a daunting task. The Incognito Professional Services team makes simplifying software migration processes their...

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General

What's on the Horizon? Predictions for 2016
By Incognito on January 12, 2016

Wi-Fi Everywhere Market Report’s Global Telecom Trends for 2016 indicates that wireless devices are set to overtake wired devices in terms of IP traffic, and in 2016 will account for over...

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DDI

New Year, New Network: Shape Up for IPv6
By Incognito on January 5, 2016

Most communication service providers are in the process of transitioning to IPv6. But there is still a lot of work to be done.

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General

2015: A Year of Innovation and Improvement
By Incognito on December 15, 2015

Here at Incognito, we’ve made it our goal to lead the charge for constant improvement. I’m happy to report that 2015 has been a year of much success. Here are some highlights from the year:

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General DDI

IPv6 Readiness Report: Where to From Here?
By Incognito on December 8, 2015

Basically, it’s time to stop the excuses. IPv6 is the future and ignoring it could put you at risk because no business can truly expect to grow without IPv6. Already, the fastest-growing...

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Best Practices DDI

Simplify Firmware Upgrades with Client Classes and Classified Settings
By Incognito on November 24, 2015

Traditionally, firmware files were quite small. But with embedded routers, eMTA, CWMP TR-069 settings, and other sections, firmware file sizes are growing. This can affect normal CM...

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DDI DOCSIS

Minimize Service Disruption When Upgrading Firmware
By Incognito on November 10, 2015

Imagine a solution for your firmware management that enables you to perform these upgrades in a simple, flexible, and safe way.

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Events

BBWF 2015: Meeting Changing Behaviours with Innovative Technology
By Incognito on November 3, 2015

Operators from all around the world attended many sessions throughout the exhibition to learn how virtualization can affect their current network structures and create new revenue streams....

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Events

2015 SCTE EXPO Recap: An Increase-of-Things
By Incognito on October 29, 2015

Bandwidth Consumption Continues to Grow OTT services are more accessible than ever. Streaming service apps can be had on your phone or packaged with a SmartTV. We are already in — or very...

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Events

“Exponential!” — Reflections on 2015 SCTE EXPO
By Incognito on October 27, 2015

All of these are happening, and they’re happening at an exponential rate of speed. As the CEO of CableLabs, Phil McKinney, opined, “It’s exponential. Exponential technologies, exponential...

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Events

Your Guide to Broadband World Forum 2015
By Incognito on October 7, 2015

What to Expect from BBWF Official Events Mobile Convergence Comes to Life! What exactly is mobile convergence — and how will it affect your business? More than 300 cross-industry speakers...

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General DOCSIS

A Technical Guide to DOCSIS 3.1 – Part 3: The Future of DOCSIS
By Incognito on October 2, 2015

Updated August 27, 2019 Originally published in October 2015, this technical guide is designed to equip network professionals with the information they need to fully understand DOCSIS 3.1,...

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