Digital Marketing Manager
May 12, 2017
Vancouver, Canada – May 12, 2017 – Incognito Software Systems Inc's Firmware Management Solution was selected for its ability to create an accurate inventory of device models, vendors, and firmware types without putting any additional strain on the provider’s network or provisioning solution. At the same time, the provider needed a solution that allowed for customizable upgrades and downgrades, automated processes with minimal human intervention, and offering real-time visibility into firmware campaigns.
Key features of the solution include:
“Incognito is honored to have been chosen by such a key operating affiliate in Latin America to automate time-consuming error-prone manual processes, improve customer satisfaction while reducing OPEX with Incognito’s scalable firmware solution,” said Stephane Bourque, Chief Executive Officer at Incognito.
“As an ever-increasing number and variety of customer premises equipment is continually introduced into market, service providers of all types around the world need a way to centrally organize and manage the number of firmware update packages required for each device iteration, agnostic of vendor,” continued Bourque. “Incognito’s firmware management solution ensures the rapid, accurate orchestration of mass firmware updates with an easy-to-use scheduling platform that eliminates the risk of interrupting subscriber services and ensure network-wide compliance to production firmware.”
Incognito Software Systems Inc. provides software and services to help digital service providers manage and monetize broadband services. Over 300 customers worldwide, including Cox, Claro, Globe, Foxtel, and SingTel, leverage Incognito solutions to fast-track the introduction of innovative broadband services over fiber, LTE, and cable technologies, while delivering a great customer experience. The company is a division of the Volaris Group, an operating group of Toronto-based Constellation Software Inc.
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