Unified Enterprise IoT Platform

A single end-to-end solution that integrates device and service management, analytics, and dashboards to provide the foundation to enable enterprise IoT services.

The rapid acceleration of IoT offers opportunities to automate, gain business intelligence, provide customer value, and open new revenue streams if providers can manage the complex steps needed to deliver IoT services. Incognito’s unified solution can help operators monetize the IoT opportunity by unlocking new markets, simplifying IoT application management, and delivering a seamless user experience to multiple business customers. Make the most of your IoT investment with Incognito's comprehensive device management, service orchestration, and analytics capabilities.

Solution Overview

Unified Enterprise IoT Platform

Unified Enterprise IoT Platform

Solution Features

Grey check mark

Zero-touch Provisioning

Remote IoT device on-boarding, zero-touch provisioning, and management. Extends existing digital care channels for customer care and network operations to support IoT services.

Grey check mark

Real-time Analytics

Robust data collection and analytics to ingest real-time data from large numbers of IoT devices, normalize it, and visualize it with customized vertical-specific dashboards and reports.

Grey check mark

Multi-tenant Architecture

Centralized multi-tenant architecture supports multiple vertical market applications simultaneously, including self-care tools and end-user dashboards.

Grey check mark

Flexible Deployment Options

Flexible on-premise or cloud/SaaS deployment options to meet the needs of any size of operator.

Grey check mark

Closed-loop Automation

Fault detection and management – provides closed-loop automation for improved service quality.

Grey check mark

SIM Provisioning

Zero-touch SIM provisioning and automated orchestration of IoT services.

Grey check mark

Third-party Integrations

Rich APIs to enable rapid integration with business applications and third-party systems.

Grey check mark

Standards-based Protocols

Leverages standards-based protocols to support any IoT device, gateway, or sensor over any network access technology.

Unified Enterprise IoT Platform

Solution Benefits

Benefits white

All-in-one Dashboard

All-in-one operations dashboard to streamline processes for managed IoT devices—spanning enterprises and consumers.

Benefits white

Automated Troubleshooting

Automate the troubleshooting and resolution of technical issues to increase customer satisfaction, avoid costly manual intervention, and reduce truck rolls to IoT gateways, devices, and sensors.

Benefits white

Launch Services Quickly

Easily create, define, and launch new service offerings with Incognito’s service catalog. Maintain agile and responsive operations using automated rules to deploy IoT-connected services.

Benefits white

Proactive Monitoring

Proactively monitor service and device performance with built-in alarms and escalation management, which can also be integrated with third-party systems.

Benefits white

Support Multiple Business Verticals

Support multiple business vertical markets from a common platform, eliminating siloed IoT systems and operations.

Benefits white

Uber Scalability

Extreme scalability to support millions of IoT devices, sensors, and gateways.

Unified Enterprise IoT Platform

Use Cases

Smart Parking
Video Surveillance
Asset Tracking
Restaurant Management

With traffic congestion at an all-time high, along with vehicle emissions and air quality concerns, the need for smart parking continues to grow. Parking sensors and devices span street meters, surface-lot meters, vertical bays, garage facilities, and digital signage indicating parking spots remaining. Device downtime not only leads to driver frustration but also revenue loss and increased truck rolls to resolve equipment issues. Additional smart parking trends include real-time parking location availability and processing mobile app payments.

With the Incognito IoT solution, service providers can:

  • Remotely manage disparate parking sensors, meters, and devices
  • Automatically update device firmware
  • Integrate with business applications and third-party systems

Incognito Advantage

  • Rapid device integration via standards-based protocols
  • Near real-time telemetry data retrieval providing the accurate location and parking availability
  • Fault detection and management, as well as diagnostic automation to reduce truck rolls

Assets

Strategies for an Evolving IoT Ecosystem
Download eBook ⟩

Monetizing Enterprise IoT Services
View Webinar ⟩

Opening New Frontiers: Accelerating Enterprise IoT for Service Providers
Download Now ⟩

Seizing the Enterprise IoT Opportunity
Learn More ⟩

Video surveillance is not only used for public safety and security measures but provides tremendous value for traffic planning and infrastructure investments. The elevated nature of the equipment poses challenges in manual software access and device onboarding.

With the Incognito IoT solution, service providers can:

  • Group video cameras and sensors into clusters for device management
  • Drive telemetry data to northbound video analytics systems
  • Automate IoT device configuration from upstream systems triggers

Incognito Advantage

  • Device reliability to ensure service quality for latency-sensitive applications such as video
  • Zero-touch provisioning and IoT device lifecycle management

Assets

Strategies for an Evolving IoT Ecosystem
Download eBook ⟩

Monetizing Enterprise IoT Services
View Webinar ⟩

Opening New Frontiers: Accelerating Enterprise IoT for Service Providers
Download Now ⟩

Seizing the Enterprise IoT Opportunity
Learn More ⟩

Asset tracking has evolved from rudimentary geolocation to now include environmental condition monitoring through the collection of data points such as altitude, temperature, pressure, vibration, acceleration, humidity, and shock. The need for a reliable tracking device to maintain visibility of a high-value asset that may be on the move, as well as solid connectivity to capture data to ensure the asset’s integrity, is paramount.

With the Incognito IoT solution, service providers can:

  • Configure business rules and alerts for applications such as geofencing
  • Provision a device to enable/disable sensors to preserve battery power
  • Provide remote visibility of an asset's condition and ensure SLA adherence

Incognito Advantage

  • Correlate condition monitoring data points and geolocation for a holistic business operations view
  • Flexible dashboard UI tailored to business vertical device and data needs
  • SLA and condition 'proofs' of high-value assets

Assets

Strategies for an Evolving IoT Ecosystem
Download eBook ⟩

Monetizing Enterprise IoT Services
View Webinar ⟩

Opening New Frontiers: Accelerating Enterprise IoT for Service Providers
Download Now ⟩

Seizing the Enterprise IoT Opportunity
Learn More ⟩

Food safety and food wastage can make or break a restaurant establishment. Over the course of day-to-day operations, temperature and humidity measurements of fridges, freezers, and coolers are frequent, time-consuming, and manual, at best. A freezer door left open not only wastes energy, but food spoilage is to be expected.

With the Incognito IoT solution, service providers can:

  • Configure thresholds for temperature, humidity, and grace periods for open doors
  • Empower customer care teams to triage device issues through a streamlined interface
  • Alleviate the need for labor-intensive and error-prone manual reporting

Incognito Advantage

  • Enable predictive maintenance of refrigeration systems via vibration detection
  • A common approach to UI and mobile app notifications for pre-configured alerts
  • Leverage existing digital care channels to support customers across multiple verticals

Assets

Strategies for an Evolving IoT Ecosystem
Download eBook ⟩

Monetizing Enterprise IoT Services
View Webinar ⟩

Opening New Frontiers: Accelerating Enterprise IoT for Service Providers
Download Now ⟩

Seizing the Enterprise IoT Opportunity
Learn More ⟩

Unified Enterprise IoT Platform

Case Studies

Power Meters

A Tier 1 Latin American operator embarked on an in-house energy efficiency project. With a large number of devices to remotely support countrywide, full process automation was required to avoid the need for a technician truck roll to triage and fix power meter issues when they occurred.

With the Incognito IoT solution, this service provider can:

  • Manage devices and capture near real-time telemetry with MQTT protocol
  • Bootstrap device configuration for zero-touch provisioning
  • Track advanced fault detection and resolutions via proactive diagnostics
  • Data broker to business analytics applications enabling dynamic power supply and demands decisions

Incognito Advantage

  • Extended existing Auto Configuration Server-based remote GPON, SNMP DOCSIS, and 4G LTE fixed wireless device management investments to support enterprise applications
  • Centralized device platform – visibility and control of connectivity, gateways, and IoT devices
  • Closed-loop automation and resolution when device issues are detected
  • Flexible northbound integration to IoT verticals and marketplaces

Talk to an Incognito Solutions Expert

Whether you are a CSP driving in-house operational efficiencies, pursuing new lines of business over your connectivity, or launching an end-to-end IoT solution for multiple business verticals, we can help!

Contact Us