Service providers are moving beyond connectivity business models into new verticals and revenue opportunities now accessible with Internet of Things (IoT). With a significant investment in legacy operational support systems and resources, they want to be able to leverage these as much as possible for opportunities like IoT device management. Existing device management platforms need to be able to support a mix of protocols including MQTT, in addition to TR-069, DOCSIS and SNMP for home and industrial equipment. These platforms also need to manage and automate device diagnostics, firmware updates to avoid costly manual intervention and truck rolls, and scale to support millions of IoT devices.
The industrial Internet of things (IIoT) has the potential to drive a new generation of device management and analytics that help industrial companies optimize business processes and make smarter decisions, faster. Incognito's VP Product, Ragu Masilamany, met with Telecoms.com to discuss the new business opportunities industrial IoT presents for service providers.
The Incognito IoT Device management solution extends the capabilities of the Incognito Auto Configuration Server to provide control and visibility over the full IoT device lifecycle management with flexible, standards-based interfaces and MQTT protocol support, in addition to TR-069, SNMP.
In today's hyper-connect world, service providers have the opportunity to explore new lines of business, such as the utility vertical market, offering power meter device management and analytics. With a large number of devices needed to be supported remotely, processes need to be fully automated to avoid the risk of a technician truck roll to triage and fix an issue with a power meter in a remote location.
With the Incognito IoT solution, service providers can: