Broadband Command Center


The industry's leading independent and most complete DOCSIS provisioning solution serving more than 200 cable service providers globally.

The Future of DOCSIS: Interview with Mediacom & Incognito Software Systems Inc.

Light Reading's Alan Breznick talks with Mediacom's SVP and CTO, JR Walden, and Incognito CTO, Pete Koat, about what's driving demand for gigabit services, what's next beyond DOCSIS 3.1, and the future of next-generation multi-access architectures.


Broadband Command Center is the industry’s leading independent DOCSIS provisioning solution offering end-to-end device provisioning, management, and multi-standard support in a single platform. Deployed in more than 150 cable networks globally, Broadband Command Center is renowned for its flexibility, reliability, and extensive feature set, and is a core capability for service orchestration for cable networks.

  • Accelerates service rollout of triple-play services spanning multi-vendor and multi-standard technologies, including IPv6, IPTV, DOCSIS 3.1, SIP, and PacketCable 2.0
  • Reduces risk of outages with a reliable, scalable solution and distributed architecture
  • Improves efficiency with automation and reduce manual errors
  • Streamlines operations and customizes provisioning based on device type, location, speed, quality, or other criteria
  • Protects services with built-in security features to prevent denial of service (DoS), CPE cloning, and other hacking attacks
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Reliable and accurate device provisioning to keep subscribers satisfied, accelerate service uptake, and reduce churn.

  • Improves service uptime when deployed in a high-availability configuration
  • Assures service availability with 1:1 primary-to-secondary DHCP deployment
  • Tight OSS integration to ensure accurate services


Simplified management streamlines workflows with automated configuration file generation and analytical tools.

  • Dynamically generates configuration files and remove the need to track and store large numbers of static files
  • Manages all functions with Java-based interface that can be accessed from any type of operating system
  • Features wizards and templates for fast deployment, reduced error risk, and streamlined workflows
  • Resolves issues and analyze system design with extensive diagnostic and reporting tools


Extreme scalability to support network expansion and efficient use of resources.

  • Keep costs low with our high-availability DHCP server, which supports millions of subscriber devices, as well as an unlimited number of DHCP relays per server in distributed deployments
  • Efficiently use your available IP address space with weighted DHCP servers that span subnets across multiple relays


Keep your configuration data safe and manage user privileges with multi-level security.

  • Protect your configuration information with secure administrator login and triple DES password encryption
  • Manage administrator user rights with access privileges, access control lists, and delegation limits so information and access is given on a “need-to-know” basis


Flexible configuration and integration options.

  • Integration with third-party OSS platforms, including LDAP databases, SOAP, CLI, CORBA APIs, and XML APIs
  • Gathers customer data using Java interface, automatic transfer from third-party OSS, or direct retrieval from a centralized back-end database


High performance DHCPv4 and DHCPv6 support.

  • Simultaneously reports packet counters for DHCPv4 and DHCPv6 packets to assist with network monitoring, system health checks, troubleshooting
  • Simplifies DHCPv6 Prefix Delegation, IPv6, and reconfigurations with centralized control
  • Supports CableLabs DHCP options registry including configuration and provisioning of DOCSIS and PacketCable devices over IPv6
  • Exposes address allocations over Broadband Command Center API so that northbound IPAM systems can automatically track utilization of IPv4 and IPv6 resources


Standards alignment.

  • CableLabs standards-based devices (PacketCable and DOCSIS)
  • Broadband Forum standards-based devices
  • Converged multimedia devices that require both Broadband Forum and CableLabs standards support
  • The widest array of SIP-based devices of any provisioning product on the market
  • DOCSIS over ePON

DHCP Service

Automatically manages dynamic IPv4 and IPv6 address allocation, DNS records, and DOCSIS terminal configurations based on user-defined policies


Supports high-security domain name resolution, authoritative DNS, zone transfers, and simplified DNS administration

Multimedia Provisioning Service

Provisions accurate PacketCable and SIP multimedia services by managing subscribers, devices, and associated configuration data

Configuration File Management Service

Removes the need to track and store large numbers of static files by dynamically generating configuration files

Configuration File Management Proxy

Delivers scalable and secure transfer of device configuration files over TFTP, HTTP, HTTP(s), and FTP

Central Lease Service

Accelerate and simplify Lawful Intercept look-up processes with Central Lease Service (CLS) for Broadband Command Center

  • Compile historical and active lease data from Broadband Command Center
  • IP and MAC address mapping quickly associating subscribers to devices
  • Implement new services such as DNS opt-out providing a rapid way to associate a client device to a subscriber account

Fraud Management

Reduce fraud risk with CLS lease audit records to identify and block cloned devices

  • Automatically detect and inspect suspected MAC spoofing when devices appear across multiple DHCP servers and CMTS gateways during an overlapping time period
  • Easily review gateway and lease histories to filter out legitimate cases (such as node splits) from cloned devices
  • Improve the quality of service for paying customers by blocking illegitimate devices from accessing your network through configurable means (e.g. walled garden or blocked access)
  • Export reports on potential rogue devices for simplified reporting and documentation

Firmware Management Service

Reduce OPEX and improve QoE with automated DOCSIS firmware management

  • Easily see when firmware packages are available and which devices require these updates
  • Orchestrate bulk firmware updates with automated operations
  • Avoid service interruption with flexible scheduling options
  • Simplify the update process and enhance visibility with an intuitive user interface

Central Management System

Broadband Command Center Central Management System (CMS) is a centralized software platform that manages and configures multiple BCC clusters. This alleviates the need for lengthy and error-prone manual configuration, and replaces CLI-based scripting to configure BCC clusters that typically required significant scripting expertise. Now, multiple network engineering professionals can easily configure BCC without extensive testing or scripting skills. This means less manual processes, fewer errors and faster time to configure, and update DOCSIS services.

CMS benefits

  • Lowers operational costs through configuration automation
  • Reduces human error with minimal manual processes and reduces deployment errors via Peer Review and Approval mechanism
  • Ensures faster deployment by configuring once versus configuring once per cluster
  • Zero-touch BCC ecosystem configuration through automated discovery of BCC services—no need to configure specific interface information for BCC services
  • Improved security through delegated administration model enabling only authorized personnel to implement BCC configuration changes
  • Features web portal GUI for ease of access
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