DOCSIS Provisioning for Cable Modems/CPEs with Broadband Command Center

The industry's leading independent and most complete DOCSIS provisioning solution, serving more than 200 cable service providers globally.

Discover why Incognito is a leader in DOCSIS

Accelerate service rollout, optimize QoE, streamline operations, and more with Incognito’s industry-leading independent DOCSIS provisioning solution offering end-to-end device provisioning, management, and multi-standard support in a single carrier-grade platform. Deployed in more than 200 cable networks globally, Broadband Command Center is renowned for its flexibility, reliability, and extensive feature set.

Product Overview

Broadband Command Center is the industry’s leading independent DOCSIS provisioning solution that offers end-to-end cable modem/device provisioning and management capabilities to accelerate the rollout of multi-play services, enhance the subscriber experience, and streamline operations. The DOCSIS solution's intelligent provisioning capabilities enable cable operators to automatically and accurately configure and manage any device regardless of vendor, firmware version, or DOCSIS version across any access technology.

  • Accelerates service rollout of multi-play services spanning multi-vendor and multi-standard technologies, including IPv6, IPTV, DOCSIS, SIP, and PacketCable 2.0
  • Enables the delivery of 10G, low-latency, and secure next-generation cable services by providing support for DOCSIS 4.0
  • Reduces risk of outages with a cloud-ready, scalable solution and distributed architecture with geo-redundant deployment configurations
  • Improves efficiency and reduces manual errors with automation
  • Streamlines operations and customizes provisioning based on device type, DOCSIS version, location, speed, quality, and other criteria
  • Conserves valuable IPv4 resources with the automated configuration of DHCPv6 MAP-T
  • Protects services with built-in security features to prevent denial of service (DoS), fraud detection, and mitigation
Talk to a solutions expert
docsis meaning

Broadband Command Center

Additional Resources

docsis versions
Customer Case Study

Discover how Incognito helped a leading broadband service provider modernize their legacy systems and unlock new revenue opportunities with new and existing subscribers.

Read the Case Study
DOCSIS
DOCSIS FAQ Guide

This article provides a summary of everything you need to know about the DOCSIS standard and how it can be leveraged to enable broadband services.

Read the FAQ
DDI Overview Article
DDI (DNS, DHCP, IPAM) Overview

Dive into the world of network management with DDI. Learn how this comprehensive suite of network protocols and processes work together to ensure seamless connectivity, enhanced security, and smooth operations.

Read the Article
Broadband DOCSIS at home
Customer Case Study

Discover why a leading cable provider chose Incognito to help them reduce subscriber fraud and modernize their network with IPv6.

Read the Case Study

Broadband Command Center

Features and Benefits

Reliable and accurate device provisioning to keep subscribers satisfied, accelerate service uptake, and reduce churn.

  • Improves service uptime when deployed in a high-availability and geo-redundant configuration.
  • Assures service availability with 1:1 primary-to-secondary DHCP deployment.
  • Ensures accurate services with tight OSS integration using standards-based open APIs.
  • Offers cloud-ready container-based infrastructure for operator deployment flexibility.

Simplified management streamlines workflows with automated DOCSIS configuration file generation and analytical tools.

  • Dynamically generates configuration files and removes the need to track and store large numbers of static files—critical to operators managing DOCSIS 3.0, 3.1, and new 4.0 devices.
  • Manages all functions with a Java-based interface that can be accessed from any type of operating system.
  • Features wizards and templates for fast deployment, reduced error risk, and streamlined workflows.
  • Resolves issues and analyzes system design with extensive diagnostic and reporting tools.

Extreme scalability to support network expansion and efficient use of resources.

  • Keep costs low with our high-availability DHCP server, which supports millions of subscriber devices, as well as an unlimited number of DHCP relays per server in distributed deployments.
  • Efficiently use your available IP address space with weighted DHCP servers that span subnets across multiple relays.
  • Abstract complex MAP-T DHCPv6 configuration at scale.

Keep your configuration data safe and manage user privileges with multi-level security.

  • Protect your configuration information with secure administrator login and triple-DES password encryption.
  • Manage administrator user rights with access privileges, access control lists, and delegation.

High-performance DHCPv4 and DHCPv6 support.

  • Simultaneously reports packet counters for DHCPv4 and DHCPv6 packets to assist with network monitoring, system health checks, troubleshooting.
  • Simplifies DHCPv6 Prefix Delegation, IPv6, and reconfigurations with centralized control.
  • Supports CableLabs DHCP options registry including configuration and provisioning of DOCSIS and PacketCable devices over IPv6.
  • Exposes address allocations over Broadband Command Center API so that northbound IPAM systems can automatically track utilization of IPv4 and IPv6 resources
  • Simplifies DHCPv6 configuration for MAP-T to help operators cost-effectively conserve IPv4 address space.

Standards alignment and integration ease.

  • CableLabs standards-based devices with new DOCSIS 4.0 support to enable features for Low-Latency DOCSIS, Full-Duplex DOCSIS, and Enhanced Spectrum use.
  • Broadband Forum standards-based devices.
  • Converged multimedia devices that require both Broadband Forum and CableLabs standards support.
  • The widest array of SIP-based devices of any provisioning product on the market.
  • DOCSIS over EPON and GPON.
  • Integration with third-party OSS platforms, including LDAP and SQL external databases, SOAP, CLI, CORBA APIs, and XML APIs.

Intelligent Provisioning and Management

Accelerate services rollout spanning multiple vendors and technologies.

Incognito BCC Services

Automated Configuration

Ensure faster deployments, reduce costs, & eliminate manual processes.

Incognito BCC Clusters

Broadband Command Center

Key Capabilities

Check mark

DHCP Service

Automatically manages dynamic IPv4 and IPv6 address allocation, DNS records, and DOCSIS configurations based on user-defined policies.

Check mark

DNS

Supports high-security domain name resolution, authoritative DNS supporting VoIP provisioning FQDN requirements, zone transfers, and simplified DNS administration.

Check mark

Multimedia Provisioning Service

Provisions accurate PacketCable and SIP multimedia services by managing subscribers, devices, and associated configuration data.

Check mark

Configuration File Management Service

Removes the need to track and store large numbers of static files by dynamically generating configuration files.

Check mark

Configuration File Management Proxy

Delivers scalable and secure transfer of device configuration files over TFTP, HTTP, HTTP(s), and FTP.

Broadband Command Center

Value-added Functions

Central Lease Service
Fraud Management
Firmware Management Service
DNS Proxy Service
Central Management System

Accelerate and simplify lawful intercept look-up processes with Central Lease Service (CLS) for Broadband Command Center.

  • Compile historical and active lease data from Broadband Command Center.
  • Quickly associate subscribers to devices with IP and MAC address mapping.
  • Implement new services such as DNS opt-out, providing a rapid way to associate a client device to a subscriber account.
  • Leverage extensible scripting engine for detection and migration of DOCSIS cable modem clones based on operator-specific business rules.
Contact us
Man working hard

Reduce fraud risk with CLS lease audit records to identify and block cloned devices.

  • Automatically detect and inspect suspected MAC spoofing when devices appear across multiple DHCP servers and CMTS gateways during an overlapping time period.
  • Easily review gateway and lease histories to filter out legitimate cases, such as node splits, from cloned devices.
  • Improve the quality of service for paying customers by blocking illegitimate devices from accessing your network through configurable means (e.g., walled garden or blocked access).
  • Export reports on potential rogue devices for simplified reporting and documentation.
Contact Us
Man working hard

Reduce OPEX and improve QoE with automated DOCSIS firmware management.

  • Easily see when firmware packages are available and which devices require these updates.
  • Orchestrate bulk firmware updates with automated operations.
  • Avoid service interruption with flexible scheduling options.
  • Simplify the update process and enhance visibility with an intuitive user interface.
Contact Us
Man working hard
  • Eliminate dynamic DNS updates in large domains.
  • Remove synchronization errors.
  • Respond to DNS requests using the DHCP server.
Contact Us
Man working hard

Broadband Command Center Central Management System (CMS) is a centralized software platform that manages and configures multiple BCC clusters. This alleviates the need for lengthy and error-prone manual configuration and replaces CLI-based scripting to configure BCC clusters that typically required significant scripting expertise. Now, multiple network engineering professionals can easily configure BCC without extensive testing or scripting skills. This means less manual processes, fewer errors, and faster time to configure and update DOCSIS services.

As a centralized software platform that manages and configures multiple BCC clusters, BCC Central Management System (CMS) alleviates the need for lengthy and error-prone manual configuration and replaces CLI-based scripting that typically requires significant scripting expertise. Because multiple network engineering professionals can easily configure BCC without extensive testing or scripting skills, CMS speeds up DOCSIS service configuration and updating with fewer manual processes and errors.

CMS Benefits

  • Lowers operational costs through configuration automation.
  • Reduces human error with minimal manual processes and reduces deployment errors via Peer Review and Approval mechanism.
  • Ensures faster deployment by configuring once versus configuring once per cluster.
  • Offers zero-touch BCC ecosystem configuration through automated discovery of BCC services—no need to configure specific interface information for BCC services.
  • Zero-touch BCC ecosystem configuration through automated discovery of BCC services—no need to configure specific interface information for BCC services.
  • Improves security through delegated administration model enabling only authorized personnel to implement BCC configuration changes.
  • Features web portal GUI for ease of access.
Contact Us
Man working hard

Learn more about Incognito's device provisioning and management platform

Are you looking to replace your current DOCSIS solution? Take advantage of Incognito's holistic device provisioning solution that supports network growth and helps reduce costs. Learn why Incognito is the market leader in DOCSIS provisioning by downloading our solution guide.

Download the guide

With over 30 years of experience, Incognito has helped global providers accelerate and innovate broadband services, with a unique focus on cable, fiber, and mobile broadband technologies.

 
Our locations:

Vancouver, Canada (HQ) | Ottawa, Canada | Dublin, Ireland

 

Contact
Submit RFP
Privacy Policy
Accessibility Statement
Solutions

Fiber

Cable

Fixed Wireless

Digital Experience

DX Activate

Enterprise IoT

Prepaid Broadband

 

Services

Managed Services

Professional Services

Customer Support

Products

Broadband Command Center

TR-069 ACS

TR-369 USP

Service Activation Center

Firmware Management

IP Address Management

Monetization & Analytics

 

Insights

Blog

Connectivity for All

Automated Service Provisioning

Remote Device Management

Fiber Monetization

User Services Platform

Capitalize on IoT

The Future is Fiber

Resources

Company

About Incognito

Team

Partner Program

Newsroom

Events

Careers

Contact

Submit RFP

Copyright © 2023 Incognito Software Systems Inc. All Rights Reserved.