Resources

  • End-to-End Fiber Rollout for Commercial Services

    implify the most important aspect of your fiber rollout by streamlining the order-to-delivery process with the Incognito Order-to-Fulfillment Fiber Solution. This turnkey fiber solution ensures your customers receive the right services at the right time, and provides fast entry into the fiber market for greenfield and established operators alike.

  • Save OPEX and Improve Subscriber QoE with Simple DOCSIS Firmware Management

    Reducing OPEX while systematically ensuring consistent quality of experience for subscribers is no easy feat. For operators looking for ways to improve DOCSIS firmware management, the challenge is to reduce downtime while ensuring subscribers receive necessary firmware updates that may be required for new services, devices, or just as part of regular upgrades.

  • Cut Manual Processes and Reduce Service Disruption Risks with DOCSIS Firmware Management

    In mid-to-large-sized organizations, deploying firmware updates to a wide network of end-user DOCSIS gateways is a long process that is prone to numerous service disruption errors. As a result of the work required and the risk of disruption to end-user services, many operators will simply put off updating firmware until it is critically necessary.

  • 5 Tactical Approaches to Revenue Assurance for Broadband

    The key to revenue assurance is to identify areas that either generate or save money. Implementing secure, end-to-end processes stops revenue leakage, avoids future issues, and enables an increased focus on proactive strategies to generate revenue. Get the guide to discover 5 tactical approaches for revenue assurance for service providers.

  • 2016 Broadband Consumer QoE Report

    The need to provide better QoE has been a major concern for broadband providers due to its direct influence on subscriber retention rates. But how well do you actually understand what influences your subscribers' QoE? Read this report to find out: where QoE falls short for subscribers, important service improvements subscribers' want, and much more!

  • The Evolution of Subscriber QoE

    Operators across the globe are attempting to improve customer loyalty and reduce churn rates by offering a better quality of experience (QoE) to their subscribers. But do operators understand what improving QoE really means? Is there a clear definition for this industry buzz word? This complimentary white paper addresses these questions and examines the common challenges that operators face when attempting to satisfy customer QoE needs.

  • Are You Ready for DOCSIS 3.1?

    DOCSIS 3.1 promises 10x capacity throughput and a range of technical benefits for cable providers and users alike. Examine the advantages, the hurdles to implementation, and what you need to consider to prepare your network for a DOCSIS upgrade in this complimentary white paper.

  • New Service Roll-out Series: Decreasing New Services Time-to-Market with SDN and NFV

    Service introduction velocity for operators has been an ongoing subject for many years. The ability to introduce any new service is the ability to define new products and generate new revenues. Some of the most significant developments in service orchestration, Software Defined Networks (SDN) and their relationships with Network Function Virtualization (NFV), are beginning to […]

  • IPDR vs. DPI: The Battle for Big Data

    In a recent Dell report on Big Data, 89% of respondents with a Big Data initiative in progress reported significant improvements in their company’s decision making. This white paper examines the benefits of accurate automated Big Data intelligence solutions and explores the differences offered by the two main stream methods for Big Data collection, Internet Protocol Detail Record (IPDR) and Deep Packet Inspection (DPI).

  • 5 Ways to Streamline IP Deployments on Your Network

    How much automation do you need to streamline IP deployments on your network? Increased IP activity on your network can lead to complicated manual processes and increase the chance of errors that can affect subscriber service delivery. Discover 5 alternatives to manual processes to identify how you can make improvements on your network.