General

What does this mean for you, as a broadband service provider? For starters, subscribers expect WiFi hotspots to be everywhere. Last year, a study found there was one WiFi hotspot for every...

Best Practices General

By now, we know that Internet Protocol Detail Record (IPDR) is a highly efficient protocol that delivers per-subscriber service usage information directly from the CMTS. This protocol is...

Best Practices General

Internet service providers use KPIs as a way to assess the performance of organizations, business units, or systems on an ongoing basis. But building KPIs out of a mountain of reports and...

General

Why Title II now? Early in 2014, the court ruled that the FCC could not enforce two key rules in the Open Internet Order of 2010 — no blocking and no discrimination of traffic. The reason...

General

They want mobile phones, WiFi, and data service everywhere and anywhere. They want automated home-network systems that learn their unique routines and help them with daily mundane tasks....

General

Converging Networks and The Internet of Things The digital universe is expanding at an astonishing rate. Research from Intel estimates that between 2006 and 2020 the number of...

General

Network congestion has become more prevalent than ever. Broadband service subscribers are constantly experiencing jitter, latency, loss of connection, slow-surf, or even outright network...

General

But now they start calling your helpdesk because the video is pixelated and they can’t download what they need. They run an Internet speed test and boom! They find out that they’re paying...

General Device Management

Keeping CPE evergreen is no easy task. With hundreds of different CPEs amongst thousands of subscribers, it’s challenging for operators to satisfy their customers’ expectations for...

General

Quite frankly, your tools suggested the split, but because that tool knows nothing about usage from the subscribers on that node, you were not told how to optimally split the node. You were...