General

As a provider, you want to chargeback those heavy users. You know that monetizing heavy over-usage of the network is a way for you to recoup the investments you make in order to keep ahead...

General

Video requires a lot of data. And streaming means that this data must be downloaded in a timely manner. If the data cannot reach the subscriber in time, the video may stutter, become...

General

The delegates attending this year’s Broadband World Forum (BBWF) in Amsterdam are no exception. Fittingly, so much of the change we see in our lives is driven by the convergence of...

General Network Analytics

With such high forecasts continuing into the next decade, service providers must ensure that their systems can keep up with the escalated bandwidth consumption required for OTT content....

General

To improve customer satisfaction for your business, it’s important to understand what customers perceive as influences to QoE. From a recent Find Your Cloud report, customer QoE perception...

General

The consumer demand for remote-enabled convenience, or “the connected home”, is also being expanded by the needs of medical professionals. As population and life expectancy increases,...

Events General

After record amounts of online viewing from IP-connected devices during major sports events in 2014, like the World Cup and Winter Olympic Games, the adoption of live-streaming is becoming...

General

QoE is more than just service delivery performance. Customers will tell you that a great experience means:

General

As legislators and consumer advocacy groups from all sides determine the future of broadband services — in light of growing bandwidth consumption and concerns over privacy — it’s important...

General

How can you add value to your customers’ lives? It’s all about improving the user experience. Let’s break it down into three parts: