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Incognito

Incognito Software Systems Inc. provides service orchestration software and services that help digital service providers manage the next-generation broadband experience. Founded 30 years ago, Incognito has over 200 customers worldwide, including Claro, Cox, Digicel, Globe, and Orange, leveraging its solutions to fast-track the introduction of innovative broadband services over fiber, cable, fixed wireless technologies, while delivering a great customer experience. The company is a division of the Lumine Group, a portfolio of Constellation Software Inc., the largest independent software company in Canada.
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All Posts from Incognito

Device Management

Introducing the Incognito Digital Experience Solution
By Incognito on April 25, 2018

Digital transformation in the home network needs to accelerate, and fast. Smart-home technology and internet devices boasting new service capabilities are now sharing the same home WiFi...

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Automation

From Omnichannel to Zero-Touch with Automated Service Activation
By Incognito on March 19, 2018

Looking ahead at the telecoms market, European Telecommunications Standards Institute (ETSI), the visionary independent standards organisation, have formed a group to look at future...

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Events

Meet with Incognito at Mobile World Congress 2018
By Incognito on February 26, 2018

Why meet with Incognito at Mobile World Congress? 1. Discover why Incognito is at the forefront of fiber service activation, with a turn-key solution that can be easily deployed within...

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Device Management Network Analytics Service Orchestration

Enhancing Customer Care, Part 6: Discover
By Incognito on December 12, 2017

The Incognito Operator The Discover phase covers the customers’ experiences as they learn about what services are offered and determine to purchase one operators’ services over another’s....

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Automation

Give Network Administrators a Zero-Impact Firmware Update Solution
By Incognito on December 5, 2017

That’s already a handful of manual processes, but imagine doing that over and over for hundreds to thousands of devices, many from different vendors, each with its own unique device update...

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Network Analytics

Preserving Network Capacity with Network Policies
By Incognito on November 28, 2017

So how can communication service providers address the growing demand for capacity without breaking the bank on infrastructure costs? For many CSPs the answer is network traffic management....

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Device Management

Why a Flexible Subscriber Dashboard is the Most Powerful Path Forward
By Incognito on November 21, 2017

Operators can save themselves a great deal of support costs by constructing intuitive dashboards that limit capabilities and guide non-technical users through the process of self-care, but...

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General

How Healthy is Your Provisioning Solution?
By Incognito on November 14, 2017

It’s easy to assume that everything is running smoothly when you can’t see any visible signs of wear and tear. But just like your car or home, your provisioning solution also requires...

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Network Analytics

Faster Service Configuration and Improved Subscriber Tracking
By Incognito on November 7, 2017

Using a centralized interface to quickly configure and deploy new services ensures that your subscribers have access to the newest service options on the market. You can hasten time to...

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DDI

Why Integrating IPAM Matters and How to Achieve It
By Incognito on October 31, 2017

Unintegrated IPAM can also create risks to subscriber services. When large volumes of IPv4 resources are assigned on a network, name-space collisions caused by duplicate IP assignments may...

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Network Analytics Service Orchestration

Enhancing Customer Care: Make Purchasing a Frictionless Activity
By Incognito on October 17, 2017

Paving the Way for Seamless Purchasing Processes There are a number of ways that operators are redefining thetraditional services catalog as well as the method in which customers can...

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DDI

IPv6: What Metrics do you Measure in Infinity?
By Incognito on October 10, 2017

IPv4 is a finite resource, but IPv6 is huge. The length of an IPv6 address is 128 bits, compared with 32 bits in IPv4. In theory, this means an almost endless number of combinations can be...

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DDI

Why Homegrown Subscriber ID Solutions Limit Problem Solving
By Incognito on October 3, 2017

Lease data plays an important role in subscriber identification, and developing your own database of historical and/or active leases can be helpful to fulfill law enforcement requests and...

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Events

Get Your Guide to Broadband World Forum 2017
By Incognito on September 28, 2017

Broadband World Forum: Who will be there? Broadband Forum plays host to an A-list cast of senior executives from Tier One fixed, mobile, and cable communication organizations from across...

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News and Awards Network Analytics

Announcing Incognito Network Monetization and Analytics Platform
By Incognito on September 26, 2017

The modular platform enables the following solutions:

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Events

You Guide to SCTE Cable-Tec Expo 2017
By Incognito on September 19, 2017

SCTE Cable-Tec Expo: Who Will Be There? With four days of learning and networking, there is a lot to take in. This year, listen to keynote speakers, attend technology demonstrations, and...

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IoT

Managing the Chaos of IoT
By Incognito on September 12, 2017

But the Internet of Things (IoT) is bigger than just consumer devices. According to the GSMAConnected Lifeforecast, by 2020 there are expected to be more than 25 billion connected...

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Network Analytics

Optimize Experience with Accurate and Transparent Billing and Payment
By Incognito on September 5, 2017

Quality of the service is important to the overall customer care experience, however, the monetary exchange for the services provided by the CSP is an integral component of the customer...

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IoT

IoT and M2M, What's the Difference?
By Incognito on August 31, 2017

It’s time to set the record straight. Here are the key differences between IoT and M2M:

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Device Management

Support Plug-and-Play with On-Boot Firmware Updates
By Incognito on August 29, 2017

This is something you want to avoid regardless of whether it is a new customer’s first impression or an existing customer whose loyalty is important to you.

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