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Network Analytics

How to Monetize Cord-Cutters with Usage-Based Billing
By Incognito on May 24, 2016

Providers have been hesitant to roll out new policies aimed at charging more for excessive bandwidth use, even though in a recent usage-based pricing trial in Cleveland major CSP Cox...

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Network Analytics

Service Plans: Conveying the Value Between Tiers to Subscribers
By Incognito on May 17, 2016

Being able to zoom across prefectures in a few hours complemented the fast-paced work ethic of Japan’s major cities. Needless to say, the pass expired and I found myself far from Tokyo...

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Service Orchestration

What OSS Forest?
By Incognito on May 10, 2016

Let’s address the main areas where you can generate new revenues and make cost savings, without forgetting the overall goal: to generate more profit.

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Network Analytics

What Exactly is Quality of Experience, Anyway?
By Incognito on May 3, 2016

More than half of service providers either don’t know whether they are measuring subscriber QoE or simply don’t bother measuring it at all.

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Events

ICE 2016, Already Looking to the Future
By Incognito on April 28, 2016

From a vendor perspective, when you have crossed the chasm of serving a sizable number of users on a global scale — and Incognito Software Systems Inc. certainly has, boasting over 300...

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General

Improving Customer Support: Treat People the Right Way
By Incognito on April 26, 2016

There were various adages in the world of retail over the years; for example “the customer is king,” and “the customer is always right”. The point of these sayings is that our customers...

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Events

Putting the ICE back in the Fridge
By Incognito on April 22, 2016

“Incognito” — clearly because it’s our event.

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Events

Breaking the ICE with Wi-Fi
By Incognito on April 21, 2016

The concept of WiFi seems pretty easy to grasp. Find the network among the long list of SSIDs, then enter your password and off you go. For your average subscriber, this is all they need...

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Events

Boot Camp 2016: It All Comes Down to This
By Incognito on April 20, 2016

Months before the Boot Camp, members from our Professional Services and Support teams start to work out a curriculum. Feedback from subject matter experts and product owners help further...

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Device Management

Decreasing New Services Time-to-Market with SDN and NFV
By Incognito on April 19, 2016

Service introduction velocity for operators has been an ongoing subject for many years. The ability to introduce any new service is the ability to define new products and generate new...

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Events

Top Five Reasons to Attend Incognito Community Exchange
By Incognito on April 11, 2016

1. Gain a competitive edge — We wouldn’t be putting on this conference if it didn’t help you get a leg up on the competition. Learn the latest and greatest innovations in the industry and...

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General

Virtualizing the Gateway – Revolutionizing the network edge
By Incognito on April 5, 2016

In fairness, virtualization is not a new subject. In fact, you could even say it has been with us for several decades when originally referred to as ‘Time-Sharing’ in mini and mainframe...

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Network Analytics

Why Understanding Bandwidth is Essential for Improving Subscriber QoE
By Incognito on March 29, 2016

Unfortunately, defining and measuring subscriber QoE can be challenging and costly. There are many metrics (such as customer complaints and churn) that may be affected by outside...

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Automation

4 Questions to Ask Yourself When Looking at Automating a Cable Network
By Incognito on March 22, 2016

How many manual steps can I eliminate when attempting to enable an IP scope (address range) on a CMTS?

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Events

The Latest from MWC 2016: Size Matters
By Incognito on March 17, 2016

These industries include the automobile, airline, and transportation industries. After all, who’s not affected by mobile? And with the increased adoption of the smartphone (half of all...

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Automation

Could Your IP Network Use More Automation?
By Incognito on March 15, 2016

The first thing I will deal with is IP Address Management (IPAM) and DHCP, DNS and IPAM (DDI) approaches. Traditionally, IPAM solutions provided a central inventory of IP addresses and the...

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Service Orchestration

OSS Systems: Legacy or Not to Be?
By Incognito on March 10, 2016

Generally, each implementation team is diligently aware of these legacy processes and vendor products. But in a lot of cases the whole enterprise architecture becomes very convoluted and...

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Automation

How to Increase Your Profit Margins Using a Centralized Lease Solution
By Incognito on March 8, 2016

Let’s start with the simple rule that lowering OPEX yields higher profit margins. Now you’re probably thinking, how can I further reduce the cost of my operations?

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Device Management

Insights on The Mobile-only Household
By Incognito on March 1, 2016

Alongside improved WiFi connectivity is mobile growth. Not just the users getting new phones but also the usage habits. People are spending more time using data on their mobile devices....

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Network Analytics

How Much are you Losing on Internal Fraud
By Incognito on February 23, 2016

Major fraud types and estimated cost to industry* Abuse of network, device, or configuration weakness – $2.5B USD Dealer fraud – $3.4B USD Network/IT abuse – $5.2B USD Unauthorized abuse...

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