Incognito Insights

Best Practices General

It can be hard to keep up with the fast-growing, fast-moving, and highly competitive telecom industry. The industry's global nature, encompassing players located in every market and region...

News and Awards General Service Orchestration DOCSIS

In our connected world, subscribers have come to think of their Internet connection as another utility – something that should be there whenever they need or want it. However, to attract...

General Automation Device Management Service Orchestration

In today's connected world, reliable broadband services are no longer just a luxury, they are a necessity. From remote work and online education to staying connected with family and...

News and Awards General

It's that time of year when everything seems to sparkle, and celebration is in the air. Here at Incognito, we're grateful for the year we've had. By working with customers, industry bodies,...

General Device Management

With more homes becoming smart and digital, service providers now face the challenge of contending with increasing operational complexity in the residential network and service...

General DDI

Cable providers today are under more pressure than ever to offer a gigabit experience to enterprise and residential customers. Recent updates with DOCSIS 3.1 have dramatically increased...

General

It’s easy to assume that everything is running smoothly when you can’t see any visible signs of wear and tear. But just like your car or home, your provisioning solution also requires...

General

The readers of this blog already know that customer care is a malleable and ever-evolving concept, prone to major differences from one region to the next, and even from one customer’s...

General

Follow the timeline as we highlight some of the major evolutions in the network communications technology, including many different people and a variety of unique devices:

General

Service provider WiFi within the subscriber household shows no signs of deceleration. Information Handling Services (IHS) markit predicts that nine in ten global broadband households will...