Events User Services Platform

User Services Platform Summit: Leading the Charge with USP Technology

By Ladi Astrab on September, 15 2023

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Co-written by Sonya Goodanetz

Incognito was delighted to participate in the recent User Services Platform Summit and Plugfest hosted by the Broadband Forum, where we got an enlightening look into the future of broadband management. With the spotlight on the User Services Platform (USP) technology, there's no doubt that the future of broadband lies in innovation and seamless connectivity. Here’s why it matters to you:

Understanding USP

Gone are the days of complex connectivity challenges. USP promises to simplify these intricate arrangements by ensuring compatibility and interoperability between systems. Knowing its history and potential benefits, it's clear that USP is the future.

Embracing open broadband

The introduction of the Open Broadband USP Agent (OB-USPA) is a game-changer. It's an open-source solution with features that cater to developers, supporting multiple message transport protocols and controllers. This ensures that as we build the future, it remains inclusive and open for innovations.

Making the transition

Moving from TR-069 to USP isn’t just about keeping up with trends — it's about enhanced speed, flexibility, and efficient device communication. With the variety of Message Transport Protocols (MTPs) available, USP is adaptable to diverse needs.

Better diagnostics and management

USP isn’t just efficient; it's smart. By emphasizing commands over traditional diagnostics, it ensures better discoverability, parallel execution, and robust security measures. This is the holistic management solution you've been waiting for.

Prioritizing security

In today's digital age, security is paramount. USP understands this with features like role-based access control, controller pairing, and an intuitive onboarding process. It also accounts for country-specific variations, ensuring global applicability.

Unified data models – the future

The discussions around unified data models, especially the transition from TR-069 to TR-369, were enlightening. The collaborations between giants like RDK, Prpl Foundation, and the Broadband Forum show the industry is coming together to pave the way for a connected future.

Collaboration is key

Standardization can't be an afterthought. With RDK and Prpl Foundation at the forefront, the need for defining requirements and early standardization was underscored. This is a collective call to action for the industry to work together and avoid the pitfalls of late standardization.

From roundtable to real-world: operators weigh in on USP

So, how are operators responding to the rapidly evolving broadband landscape? The USP Summit operator roundtable offered an opportunity for us to get an up-to-date snapshot of global progress by absorbing critical insights including:

Europe's vanguard: European players like Liberty Global, Vodafone, and Deutsche Telekom are setting the pace with USP adoption. But North America isn't far behind. Telus, for example, provided insights on the use cases related to Android set-top boxes. The exciting part? All these operators are in production with TR-369 capable devices. 

Customizing open source: Broadband Forum's OB-USP-Agent is seeing significant adoption. More than half of the operators present customized this open-source agent for their distinct business requirements. It's clear that the flexibility of this platform, combined with other tech standards like RDK-B and Prpl, is setting the stage for an integrated broadband future.

Multi-controller architecture comes to life: Production examples now span various domains – from data collection to service lifecycle management and mobile apps. We're witnessing the dawning of a truly interconnected era.

The cloudward march: An impressive half of the roundtable panellists have integrated USP into the cloud, with the rest soon to follow suit. The current landscape showcases USP operating alongside ACS, aiming for seamless integration and onboarding of new TR-369 devices. And with TR-181's backwards compatibility, the roadmap is clear for operators working with ACS-centric devices. In simple terms, we're converging, but it's not a total merge—yet.

Swift integration, faster deployment: Leveraging USP means agility. All panellist operators managed to introduce a new architecture, complete integrations, and refine device management processes in just one year to 18 months. This speed underscores the undeniable benefits of adhering to tech standards—it drastically reduces go-to-market timelines for new products.

We're encouraged to hear about these developments and are eager to collaborate with operators and device OEMs to discuss Incognito's scalable, standards-based UPS controller.


The discussions at the Broadband Forum USP Summit and Plugfest have emphasized that we're at the forefront of innovation. Here at Incognito, our commitment is to bring you solutions that are not just cutting-edge but also reliable, secure, and tailored for the future. The embrace of USP technology is a testament to our dedication to delivering the best for our customers.

The future is exciting – contact us to find out how we can work together to shape it!

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