Automation Service Orchestration

Incognito to Help Eliminate B/OSS Silos with TM Forum Catalyst Project

By Tudor Robins on September, 16 2022

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Tudor Robins

Incognito is proud to continue our legacy of participation in TM Forum's highly respected Catalyst Program which, in recent years, has spurred a catalog of innovative projects. Many of these have been developed into commercial solutions.

This year, we're excited to contribute to TM Forum's Converged access for ODA (Open Digital Architecture) project, which aims to eliminate the silos present in traditional operational and business support system (OSS/BSS) architectures.

What is a Catalyst?

Before we dive into the ODA project, let's talk briefly about what exactly a TM Forum Catalyst is.

If you're familiar with the phrase "a catalyst for change", you’ve already got the general idea. TM Forum Catalysts generate proof-of-concept ideas that innovate to solve common industry challenges, offering the following benefits:

  • Dramatically accelerated innovation, with an R&D cycle typically five times faster than in-house proof-of-concept projects.
  • Validation by communications service providers (CSP) and industry stakeholders.
  • Guaranteed scalability, reuse across multiple applications, and reduced costs and risk, by leveraging key TM Forum best practices and standards.

Catalyst participants – which is Incognito's role – develop solution design and deliver a proof-of-concept demonstration.

What is ODA and what does it offer?

Currently, multiple access technologies lead to many B/OSS stacks with disparate network protocols, fragmented standards, standalone product teams, and lots of duplication, with business impacts including:

  • Massive IT costs
  • Service level agreement (SLA) misses
  • Delayed launches of B2C, B2B, and enterprise products

From a customer standpoint, the underlying siloed structures and architecture of telco access technologies can require an understanding of multiple technology offers and deep technical terms just to manage their Internet services.

TM Forum ODA is a new approach to building software for the telecoms industry. Replacing traditional operations and business support systems (OSS/BSS), it transforms business agility, customer experience, and operational efficiency by creating simpler IT solutions that are easier and cheaper to deploy, integrate, and upgrade.

By hiding the complexity of the access network, overlaying value-added applications, and defining more customer-focused products, ODA allows CSP product managers to translate customer intent into the best technology available for their location, and meet their needs in a simple, straightforward way.

TM Forum's Converged access for ODA Catalyst

This catalyst aims to provide a model to simplify, converge and reduce the costs of managing access networks, by providing telcos with an open converged solution across multiple access domains – cable, FTTx, or wireless.

Incognito's role

By leveraging the strength of our Converged OSS Service Fulfillment Portfolio, Incognito reduces the cost and time required to launch new products with:

  • Converged, closed-loop service provisioning for multi-domain, multi-vendor network environments.
  • Service pre-qualification checks.
  • Codeless and in-built business process modeling.

Good for business

By eliminating technology silos with access-agnostic-OSS and leveraging open APIs and standardized protocols north and southbound, Incognito's solution facilitates quick configuration of new products and/or services to automate any network with increased flexibility and efficiency.

Good for customers

At the same time, CSP customers can easily secure the service they want, without unnecessary complications or need for in-depth access technology knowledge. This builds a satisfied, loyal customer base, reducing churn and providing the opportunity for future value-added sales.

By delivering true standards-based, access-agnostic, platform convergence, ODA is designed to enable service providers to simplify and automate existing operations, and Incognito is delivering the expertise to make this happen.

Award-winning Project

Incognito is proud to be a part of this TM Forum Catalyst project which has been recognized with the prestigious award of Best New Catalysts in Show during Digital Transformation World 2022! We are thrilled and honored by this award, which recognizes achievements in innovation, proofs-of-concept for industry standards, and impact on sustainability goals.

Contact us to find out how we can support you in improving business efficiency and customer satisfaction.

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