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Incognito's Solutions Honored by 2022 Broadband Technology Review

By Incognito on September, 29 2022

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For the fourth time in five years, three of Incognito's solutions have been recognized among the best in the industry by the Broadband Technology Report's Diamond Technology Reviews. The awards, handed out at SCTE Cable-Tec Expo 2022 in Philadelphia, were as follows:

Incognito's Digital Experience KPI Analytics module

  • Diamond Level: 4.5 Diamonds
  • Category: Monitoring and Analysis

Incognito's Digital Experience User Services Platform support enabling Smart Home Service Delivery

  • Diamond Level: 4.0 Diamonds
  • Category: Wi-Fi Solutions

Incognito's Broadband Command Center

  • Diamond Level: 3.5 Diamonds
  • Category: Back Office

Broadband Technology Report (BTR) covers the latest tools, techniques, and approaches vital to broadband operators as they face the many challenges in today's hyper-competitive environment.

The BTR Diamond Technology Reviews are determined by an independent team of technical experts who rank products, software, and solutions. Scores of 3.5 or above are considered superlative, which is why Incognito is so pleased to have three solutions at and above this level.

Here are the details on each of our recognized solutions:

Digital Experience KPI Analytics


Our client, a Tier 1 LATAM multi-play operator, wanted to expand its FTTH network and double its reach from nine to ~18 million homes while differentiating itself by providing excellent service quality across the GPON access network and into consumers' connected homes.


Our DX device management and data collection platform offers optional integration to any big-data platform and centralized KPI visibility for PON, connected home, and OEM devices. In addition, it can perform analytics on ONT-collected data for millions of parameters within the network footprint.


Our Tier 1 client reduced IT costs, improved QoE (quality of experience), and increased SLA (service level agreement) adherence during their aggressive GPON rollout by adopting Incognito's KPI Analytics as part of its scalable, carrier-grade TR-069 ACS.

Judge's Comments

"This product can be invaluable in providing the necessary insight into your network and providing a quality service to the customer."

Digital Experience USP Support for Smart Home Service Delivery


Operators want to capitalize on the expected growth of the smart-home-as-a-service market (projected to reach $205B by 2026) but struggle to make the most out of this opportunity when they face 12- to 18-month lead times to launch new revenue-generating products into residential fixed networks.


A newly unified architecture of TR-369 and TR-069 device management allows our Digital Experience (DX) Solution to equip service providers to conquer the connected home.


Communication service providers (CSPs) can rapidly launch value-added consumer services like parental controls, AR/VR, Internet of Things, and more by leveraging Incognito's future-proofed standards-based approach to application service provider (ASP) and OEM integration.

Judge's Comments

The judges saw key capabilities in Incognito's solution, stating, "Unified control/management will be key for IoT..."

Broadband Command Center


Like any major change, the transition to DOCSIS 4.0 has wide-ranging impacts spanning hardware, firmware, and software. The time, costs, and risks involved in upgrading can be an understandable deterrent to many cable MSOs (multiple system operators).


The ability of our Broadband Command Center (BCC) solution to work with all models, firmware versions, vendors, and whatever version of DOCSIS operators are running makes it the ideal choice to support network growth.


Supported by Incognito BCC, operators can confidently move forward on their DOCSIS journey. We stay on top of specification changes and requirements, so our customers know they're in good hands. We also reduce the customer's cost to support DOCSIS 4.0 because, unlike our competitors, Incognito doesn't require licensing repurchase with every major version upgrade.

Judge's Comments

"Incognito's Broadband Command Center (BCC) 8.0 can ease the transition to DOCSIS 4.0."

Incognito was delighted to be able to attend SCTE Cable-Tec Expo 2022 in person for the first time in three years. With thousands of industry professionals, thought leaders, and vendors uniting to discuss and present leading-edge technology solutions, we were excited to be part of the learning and networking. Receiving our three BTR honors in person was a bonus to an already great week.

We'd love to hear about your needs and let you know how we can help – for more information about our award-winning products and solutions, please contact us.

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