Incognito Insights

Device Management

Operators can save themselves a great deal of support costs by constructing intuitive dashboards that limit capabilities and guide non-technical users through the process of self-care, but...

Device Management

This is something you want to avoid regardless of whether it is a new customer’s first impression or an existing customer whose loyalty is important to you.

Device Management Network Analytics

As the way people consume bandwidth evolves and the demands increase with certain applications, operators are left with a challenge: how and where to best invest in the outside plant to...

Device Management

Here are two scenarios where such a need may arise:

Automation Device Management Network Analytics

Last week we touched on network topology and subscriber-aware insights. Taking this to the next level would transform that intelligence into business value and automate the work to ensure...

Device Management

What was he doing at the time? He was watching some show on YouTube. Whatever it is the kids watch, it generally generates a lot of sniggers and belly-laughs; very annoying when I’m trying...

Device Management

Stagnation of subscription revenues and the trend toward all-data services is becoming a complex and pressing challenge for CSPs. OTT content and the Internet of Things (IoT) has risen the...

Device Management

Quality of Service (QoS) normally defines performance monitoring at the lower layers of the network, such as the physical network layer or even the transport layer of the OSI reference...

Device Management

Why TR-069 is Only the Beginning You probably have already heard ofTR-069— the Broadband Forum specification used for remote monitoring and management of CPEs with an auto configuration...

Device Management

Set-and-forget is an important trait to have in device management and configuration. Having to constantly log in to tweak settings will lead to frustration and possibly another support...