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Device Management

4 Takeaways from Light Reading's 2020 Cable Fiber Report
By Sonya Goodanetz on November 10, 2020

Every year typically has a few defining moments, but it’s safe to say that 2020 has had more than its fair share. Although many of us are looking towards a fresh start in 2021, it's...

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Automation Device Management

Time to Rethink Fixed Broadband Services Thanks to Prepaid Offers
By TeleSemana on October 22, 2020

Telecommunications operators are going through complex times. They seek to increase their revenue within a new digital ecosystem that is changing every day and must find their place of...

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Device Management

Remote Device Management Strategy in a High-Growth Residential Market
By Sonya Goodanetz on March 31, 2020

While DSL and copper remain the predominant access technology for fixed broadband services across the African continent, fiber and fixed wireless access using 4G LTE to homes and small...

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Device Management

USP Part 2: Managed Wi-Fi to Improve the Customer Experience
By Incognito on March 2, 2020

Co-written by Sonya Goodanetz Welcome to Incognito’s USP Blog Series In part 1 of our series, we detailed what exactly is USP and what does it mean for device management. Part 2 is all...

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Device Management User Services Platform

USP Part 1: What is USP and What Does it Mean for Device Management?
By Incognito on December 5, 2019

Co-written by Sonya Goodanetz Welcome to Incognito Software Systems Inc's USP Blog Series! In part 1 we’ll cover what USP is and the drivers behind this latest standard.

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Device Management User Services Platform

Preparing for the FCC Performance Measurement Deadline – Part 2
By Sonya Goodanetz on July 11, 2019

Options and technology approaches to consider The official start of the FCC performance measurement deadline is fast approaching, and as we explained in the first part of our blog series,...

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Device Management

Preparing for the FCC Performance Measurement Deadline – Part 1
By Sonya Goodanetz on July 9, 2019

Protecting your FCC broadband funding and what you need to consider In an environment where “proof” is the new norm to secure your well-deserved FCC broadband funding, are you ready to...

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Device Management

The Evolution of User Self-Care & the Tools Making the Difference
By Incognito on May 28, 2019

With a growing demand for always available, high-quality connectivity and faster data speeds, digital service providers are faced with a customer base that wants to be able to troubleshoot...

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Device Management

Globe Telecom Goes Live to Improve Digital Home Broadband Experience
By Incognito on September 21, 2018

Globe Telecom, one of the largest and fastest growing mobile, fixed-line, and broadband operators in the Philippines, has revealed they will leverage Incognito Software Systems Inc’s...

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General Device Management

Incognito and ASSIA aim to improve the digital home experience
By Incognito on August 3, 2018

With more homes becoming smart and digital, service providers now face the challenge of contending with increasing operational complexity in the residential network and service...

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