In a competitive environment, it’s essential for MSOs to develop and deploy new services. However, it’s also important to remember the basics to keep things running smoothly to ensure consistent service quality. I recently spoke to Broadband Technology Report about the importance of keeping software up-to-date with timely firmware upgrades.
As the article states: “The basic reasons firmware must be upgraded are the same as they always have been, but that the pace has accelerated radically. It is, in essence, a whole new ballgame. Not paying attention to firmware today is potentially far more costly and disruptive than even a few years ago when video was the primary product. “
The bottom line is that firmware upgrades that keep the software current are more important now than ever before — so don’t neglect when (and how!) they should occur.