Your source for opinion and insight on network management trends and subscriber experience optimization.
The growing subscriber appetite for mobility of IP services has caused worldwide WiFi-usage rates to reach unprecedented highs. A recent trends and analysis report predicted that by 2020, wired devices will account for 34 percent of IP traffic while WiFi and mobile devices will account for 66 percent of IP traffic.
The rapid rise of WiFi utilization is seen in two distinct areas: high penetration rates of service provider WiFi within the subscriber home and increased adoption of public WiFi hotspots.
Net Neutrality regulations within the United States have been a topic of much debate over the past decade, and it’s recently come to the front page of major news outlets again. With a new FCC chair in place, and already some Internet regulatory changes being pushed down the pipeline, broadband providers and subscribers alike are scrambling to discover what the future holds for Internet access and user rights.
Follow the link below to read commentary from Incognito CEO Stephane Bourque on what broadband providers and their subscribers can expect to see from the coming changes to Net Neutrality rules:
Large Communication Service Providers (CSPs) that provide transit to their customers need to pay special attention to those network segments to ensure that the IPs associated to them are actually being used. What happens should that customer move on or require more (or less) IP real estate? What do communication and management processes look like to ensure that all the various departments are aligned for rapid and seamless network configuration changes with no downtime? These are issues that you should rely on your IPAM solution to resolve; otherwise, what good is it?
Where do most quality of service issues occur in the network?
If you guessed within the customer premises, you’d be right. More than half of all service issues occur within the customer premises, with everything from signal blockage, range restrictions, or outside network channel interference affecting service quality.
Firmware is often a tricky topic for service providers, but I’ve found there’s one major issue that keeps coming up with mid-to-large sized operators — and it doesn’t have an easy solution. How can you upgrade firmware on a device before it’s provisioned into the network?
What’s the current state of network virtualization? What wireless strategies should you be considering? And what could you be doing right now to improve subscriber quality of experience (QoE) and stay ahead of the competition?
Unlimited mobile data is seeing a resurgence, with all major carriers in the USA offering some form of unlimited services. Looking at these next generation unlimited services reveals innovation lessons that are relevant to fixed broadband providers who are attempting to address exponential growth in bandwidth consumption.
The trek to the tech mecca was on last week in Barcelona for Mobile World Congress. Of course, the news, the hype, and the crowd are all mind-bogglingly big! One piece of news that caught my eye the first day was when one of the speakers threw out a piece of data: In the eyes of consumers, mobile operators’ reputations trend just above the tobacco industry!
That’s not very good. So, what gives?
Visibility into usage habits and trends makes it easier to understand what new products should be offered, and to whom. With the right solution, you can identify when a customer should be offered a different package or media access, or a trial upgrade to better suit their bandwidth utilization history, traffic hours, traffic type, and subscriber type (business or residential).