Incognito Insights

DDI DOCSIS

Imagine a solution for your firmware management that enables you to perform these upgrades in a simple, flexible, and safe way.

Events

Operators from all around the world attended many sessions throughout the exhibition to learn how virtualization can affect their current network structures and create new revenue streams....

Events

Bandwidth Consumption Continues to Grow OTT services are more accessible than ever. Streaming service apps can be had on your phone or packaged with a SmartTV. We are already in — or very...

Events

All of these are happening, and they’re happening at an exponential rate of speed. As the CEO of CableLabs, Phil McKinney, opined, “It’s exponential. Exponential technologies, exponential...

Events

What to Expect from BBWF Official Events Mobile Convergence Comes to Life! What exactly is mobile convergence — and how will it affect your business? More than 300 cross-industry speakers...

General DOCSIS

Updated August 27, 2019 Originally published in October 2015, this technical guide is designed to equip network professionals with the information they need to fully understand DOCSIS 3.1,...

DOCSIS

Updated August 27, 2019 Originally published in October 2015, this technical guide is designed to equip network professionals with the information they need to fully understand DOCSIS 3.1,...

Best Practices DOCSIS

Updated August 27, 2019 Originally published in September 2015, this technical guide is designed to equip network professionals with the information they need to fully understand DOCSIS...

Events

SCTE Cable-Tec Expo ‘15: Who’s going to be there? A high-profile cast of panelists will discuss the future of our industry, from broadband network investment, energy management, the...

Automation Service Orchestration

To successfully implement and activate FTTH services and truly improve subscriber QoE, you must understand all aspects surrounding service execution and service assurance. Here are some...

General

Here are five reasons why you should adopt NFV for your CPEs:

IoT General

Most of these devices communicate via wireless methods, but we have seen multiple protocols and frequencies used to enable this. They include Insteon, X10, ZigBee, Z-Wave, UPB, Bluetooth...

DDI

What are these strategies? That’s what we want to find out. For the second year in a row, Incognito is running a global survey of communication service providers to find out IPv6 plans and...

DDI

Whether you’re stretching out existing IPv4 resources, making preparations for IPv6, or already offering IPv6 to end users, we want to hear from you. For the second year, Incognito is...

General

History has shown that with each extreme of the spectrum, specific advantages can be achieved. Typically, the ideal placement is somewhere on the spectrum that affords you the opportunity...

Events

Boston is one of my favorite cities on the East Coast. Intercity transport is made easy by having both a subway and a Hubway, and of course, cabbies are everywhere and are always strong on...

General

Unlike the days of the floppy disk and its set size of 1.44MB, most of today’s data is obtained via the cloud. Cloud content like streaming video and music is the driving force behind this...

Service Orchestration

As operators move into a converged technology space, the need for an extensible multi-service orchestration platform is clear. And yet many providers continue to try to double up their...

General

Travelers — especially those on leisure — will use their devices more frequently, from finding the best lunch spot to sharing their experiences on social networks. Those on business will...

General

The industry — through organizations like Broadband Forum, CableLabs, and the Society of Cable Telecommunication Engineers — has responded with a number of solutions to automate tasks,...

Best Practices General

Integration with multiple legacy systems: Different backend systems, like billing and operations support, can cause integration headaches when creating a customer portal. How will you avoid...

Best Practices

The answer lies in subscriber self-service.

DOCSIS

IP Verification: Only the intended cable modem identified as originating from the associated IP address may download the configuration file Single Download Only: The configuration file...

DOCSIS

Let’s be practical — people who steal service do not care how much data they consume, as they do not need to pay for it. Nor do they care if they are caught, as they will just clone another...

General

Incognito Professional Services is here to help. With over 20 years of experience delivering innovative end-to-end solutions in the IP space, our world-class team has the industry and...

Events

For people attending The Internet and Television Exchange (INTX), the re-dubbed Cable Show for 2015, enabling technologies are as important as always, but the transformation of business...

DDI Network Analytics

IPDR allows the collection of data from the CMTS in streams. Not only can you pinpoint – with high accuracy – the utilization of every cable modem on your network, but you can also identify...

Best Practices DDI

In recent years, CMTS vendors have expanded their support of IPDR to provide access to more network and subscriber usage information. This data can be used for congestion management,...

Device Management DOCSIS

As luck would have it, there is a solution.

Best Practices Device Management Network Analytics Service Orchestration

1. Smarter network and subscriber data It all starts with better data. By implementing a solution that collects, analyzes, and normalizes key data elements within your service network,...

Best Practices General

This shift isn’t just specific to data services. Help Scout recently compiled data from a variety of sources that found there are a number of reasons that businesses everywhere are...

Events

Here’s a recap on what went down from Tuesday to Thursday.

Network Analytics

Unfortunately, there’s no magic bullet for congestion — and many providers end up making network investments based on guesswork to cope with growth. There’s a smarter way to manage...

General

Over the years, we have seen solutions from TM Forum and CableLabs that help standardize certain aspects of the CSP plant and similar initiatives in the CPE world with Reference Design Kit...

General

We’re talking about mobile of course, so you get to see more powerful and flashier wearables: handsets, LTE-based smartwatches, smart meters, near-field communication (NFC) function...

General

What does this mean for you, as a broadband service provider? For starters, subscribers expect WiFi hotspots to be everywhere. Last year, a study found there was one WiFi hotspot for every...

Best Practices General

By now, we know that Internet Protocol Detail Record (IPDR) is a highly efficient protocol that delivers per-subscriber service usage information directly from the CMTS. This protocol is...

Best Practices General

Internet service providers use KPIs as a way to assess the performance of organizations, business units, or systems on an ongoing basis. But building KPIs out of a mountain of reports and...

General

Why Title II now? Early in 2014, the court ruled that the FCC could not enforce two key rules in the Open Internet Order of 2010 — no blocking and no discrimination of traffic. The reason...

General

They want mobile phones, WiFi, and data service everywhere and anywhere. They want automated home-network systems that learn their unique routines and help them with daily mundane tasks....

Events

The region is forward-looking indeed, as the Caribbean is poised for major growth in the broadband and telecom industry. But charting its own course forward in a region that shares many...

Network Analytics

To start with, providers need more than just a data measurement tool. They need a solution that can analyze real-time data and then automate processes to optimize their networks and improve...

Events

I spent the beginning of last week at the WEC, gaining new insights and learning about CableLabs’ innovative plans. CableLabs President and CEO Phil McKenny and his team have been making a...

Network Analytics DOCSIS

As a broadband operator, you’re probably already thinking it:Shut the front door, we’re screwed.

General

Converging Networks and The Internet of Things The digital universe is expanding at an astonishing rate. Research from Intel estimates that between 2006 and 2020 the number of...

General

Network congestion has become more prevalent than ever. Broadband service subscribers are constantly experiencing jitter, latency, loss of connection, slow-surf, or even outright network...

General

But now they start calling your helpdesk because the video is pixelated and they can’t download what they need. They run an Internet speed test and boom! They find out that they’re paying...

General Device Management

Keeping CPE evergreen is no easy task. With hundreds of different CPEs amongst thousands of subscribers, it’s challenging for operators to satisfy their customers’ expectations for...

General

Quite frankly, your tools suggested the split, but because that tool knows nothing about usage from the subscribers on that node, you were not told how to optimally split the node. You were...

General

As a provider, you want to chargeback those heavy users. You know that monetizing heavy over-usage of the network is a way for you to recoup the investments you make in order to keep ahead...

Events

A couple of weeks ago, I had the opportunity to visit Amsterdam for the first time, while also attending the Broadband World Forum for the first time. Being that this is one of the biggest...

General

Video requires a lot of data. And streaming means that this data must be downloaded in a timely manner. If the data cannot reach the subscriber in time, the video may stutter, become...

General

The delegates attending this year’s Broadband World Forum (BBWF) in Amsterdam are no exception. Fittingly, so much of the change we see in our lives is driven by the convergence of...

DOCSIS

So which aspects of virtualization are right for you?

Events

Technology’s role as an enabler of change has been brought to the forefront of the industry like never before. In such a transformative way, the velocity of change is accelerating at a fast...

Events

The 2014 Expo was more than just a forum for service providers to meet up with software and hardware vendors, it was an opportunity to gain insight into current events throughout every part...

General Network Analytics

With such high forecasts continuing into the next decade, service providers must ensure that their systems can keep up with the escalated bandwidth consumption required for OTT content....

Network Analytics

You can gather this information using IPDR data, however, normalizing, summarizing, and aggregating the data is a complex task. With accurate metrics on historical congestion and capacity...

General

To improve customer satisfaction for your business, it’s important to understand what customers perceive as influences to QoE. From a recent Find Your Cloud report, customer QoE perception...

General

The consumer demand for remote-enabled convenience, or “the connected home”, is also being expanded by the needs of medical professionals. As population and life expectancy increases,...

Best Practices DDI

Network architects, IP planners, and network engineers understand the benefits of having an updated inventory of all the IP configurations on their devices — optimized IP resources, IP...

Events

Increasingly realistic simulation of materials precomputed sound propagation, or just a bit more fur are some of the technical breakthroughs presented here. Media formats are pushed as...

Best Practices

The ability to switch on and start using our devices, without the need for instructions, is no coincidence — it’s a feature of User Experience (UX) and User Interface (UI) design. This not...

Events

The telecom landscape has changed. CableLabs is no longer about cable TV, but rather telecommunications, broadband, and IP services — information and entertainment all in one. Perched at...

Events General

After record amounts of online viewing from IP-connected devices during major sports events in 2014, like the World Cup and Winter Olympic Games, the adoption of live-streaming is becoming...

General

QoE is more than just service delivery performance. Customers will tell you that a great experience means:

General

As legislators and consumer advocacy groups from all sides determine the future of broadband services — in light of growing bandwidth consumption and concerns over privacy — it’s important...

Network Analytics

The basic premise behind Big Data is very simple: disk space is now almost free, therefore we can record everything in the present. From consumer preferences to how subscribers use remote...

Device Management DOCSIS

EPON access technology is the latest development in network access solutions, revolutionizing interconnectivity by leveraging fiber optic cable to transmit data at lightning-fast speeds....

Events

ANGA COM has evolved from ANGA Cable into a more inclusive event, bringing together cable, satellite, and all things broadband. This change is a testament to the role that broadband and the...

Device Management

What interested me was Mr. Kent’s focus on making customer service a strategic business growth strategy. This isn’t your typical “plain vanilla” service of “make customers happy so you...

DDI

Implementing IPv6 is a big project that involves more than just network planners and engineers. When it comes to making this kind of investment, you need to make sure that your higher-ups...

DDI DOCSIS

As the article states: “The basic reasons firmware must be upgraded are the same as they always have been, but that the pace has accelerated radically. It is, in essence, a whole new...

DOCSIS

Proof?

DDI

The survey found that while 14% of providers have deployed IPv6 on their networks, only 4% have started offering IPv6 addresses to end users. This slow deployment can be attributed to...

Device Management

We recently hosted a webinar on TR-069 and polled attendees to find out what would help drive adoption.

The report is based on findings from the recent IPv6 Readiness Survey, which was distributed to service providers of all sizes, from all regions across the globe, to gain a perspective...

Device Management

TR-069 is a key component in helping service providers enhance quality of experience by enabling remote device management and monitoring regardless of the macro network type....

User Services Platform

Aside from having a small footprint and price tag, these single-board computers also draw very little power. These attributes make them ideal in the M2M (machine-to-machine) market, where...

Device Management

Think about it —the average household today has 10 IP-connected devices and this is expected to increase to 50 by 2022. Managing and monitoring these devices will become increasingly...

Network Analytics

Demand for ABC’s live Internet stream of the Oscars telecast in February seemed to catch the network off guard, and the video feed went down for users across the U.S., while viewers also...

General

How can you add value to your customers’ lives? It’s all about improving the user experience. Let’s break it down into three parts:

DOCSIS

As my colleague Patrick Kinnerk mentionedin his recent blog, CableLabs President and CTO Phil McKinney led the virtualization discussion in his keynote at the Winter Conference and spoke...

Automation

Generally, there are two main approaches to bring a car online: tethering it to a smartphone or having the communication system “baked in”.

Device Management

Now, you may wonder what we were doing at the Mobile World Congress — other than enjoying beautiful Barcelona and great tapas, of course! Actually, we were there on business, showcasing our...

Device Management

No matter where you looked, cloud-based technology seemed to be front and center, with some 20 vendors discussing the cloud, software-defined networking (SDN), or network-functions...

Events DOCSIS

However, after sitting in on a few of the sessions, the conference’s hot topic became clear to me — how do I balance providing a quality subscriber experience and the growing demand for...

Events DDI Device Management

One of the operators in attendance even suggested that different tracks for business, operations, and technical departments would be beneficial next year, since the event has grown so...

General DOCSIS

In very simple terms, 4K TV, also known as Ultra HD, delivers the resolution of 4 HD (1080p) TVs on a single screen. All content will be delivered over IP.

Events

This year’s theme was “Trade Winds: Cable in the Caribbean”. After listening to 13 of the participating operators at the show, I’ve narrowed down the top 4 lessons that the broader industry...

DDI

Sometime around the turn of the century, Internet Explorer became the dominant browser. Riding on a 90% market share for Windows, the incumbent – Netscape Navigator – did not stand a...

DOCSIS

So what does this mean for you? While DOCSIS 3.1 devices won’t be on the market immediately, you can look forward to a number of new advantages. DOCSIS 3.1 is faster and enables greater...

General

Provide Timely Updates Take steps to continually update subscribers on the progress. Restoring service is the goal but the more information that you can provide, the better. This will help...

Device Management

Already, we’re seeing more broadband service providers move towards policies focused on managing bandwidth increases by offering add-ons, tiered packages, and data caps. However, bandwidth...

DOCSIS

Like any expansion, you need to consider what’s involved before you take the plunge. Business customers have more complex demands than residential subscribers and require strong,...

General

HOT DOCSIS 3.1 We’ve already heard a lot about what to expect from this next-generation cable technology, with promises of data speeds of up to 10 gigabits per second. The introduction of...

General

To a degree, yes — but several other issues also deserve honourable mentions. Let’s start with TR-069. This protocol is instrumental for providers exploring connected home services. The...

Automation

The customer is a progressive, smaller provider that had been experiencing rapid growth. Despite this, they felt that greater regional growth was out of reach due to their reliance on...

Best Practices DDI

More organizations are moving towards cloud and private-cloud hosted services because IT departments are under pressure to decrease operational costs. The cost-effectiveness of cloud...

Service Orchestration

Given the complexity of most networks and service arrangements, the simple answer is visibility.

General

This is a handy feature for gamers who want to be on top of their profiles. But for service providers, this piggybacking could open up another front in the war for the HDMI 1, which is the...

Why do we focus on users? It’s simple really. We want to know more about how you interact with our company and products. How do you utilize software to complete your business objectives and...

General

While it’s clear that increased video streaming is already affecting service providers, in the future, the connected home will create further issues. It won’t be long until it’s normal for...

Events

Of course, you can’t have a training session without instructors. They’re responsible for driving the learning agenda as well as providing the necessary support for participants. As usual,...

DOCSIS

So, what were my highlights? There’s been a lot of buzz about DOCSIS 3.1 and the pending initial release of the spec this month. Last year, the announcements about DOCSIS 3.1 allowed us all...

Events

This year, BBWF became the place to meet the entire broadband industry, with many cable operators joining their telco colleagues at the show, including the CTOs of leading MSOs such as...

DDI

That’s why I’m excited to announce the two latest speakers to join the lineup of our upcoming Incognito Community Exchange (ICE) 2013 event in Cancun, Mexico. These speakers will present...

Network Analytics Service Orchestration

Large tech companies like Amazon and Google are already starting to use SDN, but it’s clear that this new way of routing also offers a world of networking possibilities for service...

General

Today, flat screens come with two or more HDMI inputs — the industry’s response to the growing number of HDMI-enabled devices and HD content proliferating the market. This is certainly a...

DDI

1. IPv6 is Not Yet Seen as Necessary Only a small percentage of Internet traffic currently runs on IPv6 and many operators feel that they have enough IP addresses to meet their needs....

General

Now that the roles have been established, we can assign tasks. For the Backend, the tasks are relatively simple to summarize and are (nearly) universally accepted: Databases store...

General

Before I begin, here is a bit of background for those unfamiliar with web applications. Web applications consist of three basic components:

Events General DDI

Smaller providers are also less likely to have implemented a strategy to combat the growth of OTT services. A quarter (25%) of respondents with fewer than 100,000 subscribers did not yet...

DDI

A lot of the focus on IPv6 has been on service providers, who feel pressure from all sides to enable IPv6 support and speed up adoption. Dual-stack transition methods only serve to...

General

The industry is in a dynamic period and the results of our recent survey, OTT Challenges and Opportunities, are largely positive. More than 95% of respondents recognize the strain that...

DDI

It’s no secret that the future of IP networking lies in IPv6. While transition challenges remain, the benefits of IPv6 far outweigh the costs. IPv6 offers greater efficiency, security, and...

Device Management

While monitoring technologies will help you understand how today’s average household uses devices for social interaction, work, and entertainment, provisioning these devices is more...

Best Practices General

The growing popularity of over-the-top (OTT) subscriber services such as streaming video, cloud-based applications, and video conferencing results in additional bandwidth demand. This...

Events Network Analytics

The event stands out for its family-friendly nature, with attendees able to bring their families along with them to enjoy the show and associated events. One of the highlights this year was...

Events

We’re ready to answer those questions and more at the 2013 Incognito Community Exchange (ICE). Set in beautiful Cancun, ICE is a two-day conference from November 6-7 that will provide you...

Network Analytics

I stumble across this deal in one shape or form almost every other month and it is not really a problem if I miss the deadline as it will probably return in a few weeks. So what does this...

DDI

Planning 1. Regional Internet Registries (RIRs) have a host of resources available on IPv6 and allocation guidelines. This presentation fromRIPE NCC outlines IPv6 addressing fundamentals.

Best Practices DDI

You may have already read some of the IPv6 literature on the IETF website, followed the progress of industry leaders like Comcast, or started investigating options such as dual-stack...

Events

CommunicAsia took place from June 17th through 21st at the Marina Bay Sands Convention Center – one of Singapore’s signature landmarks. It brought together telecom operators and vendors,...

General

1. The Cable Industry is Growing, Consolidating, and Diversifying

Device Management

However, even with the range of interesting and thought-provoking topics on offer, the media coverage from the first day of the show highlighted the event’s real headliner:

General

Understand Your Resources In the 90s we had to keep our webpages slim to accommodate dial-up modem speeds. Today as the quality of content increases we must keep our bandwidth and...

Events

To echo my colleague Pat and his blog post, we did fall in the shadows of some jumbo booths. We had arrived earlier in the week to find a staging ground for some BIG booth builds and the...

Events

Home automation was a major theme this year and vendors, large and small, turned out to showcase products that support these services. Home automation is a natural fit for MSOs, given the...

Events

In the US capital, it’s difficult to avoid the topic of politics and its effects on the telecommunications industry. This was especially true during The Cable Show in light of recent news...

Events

This new focus was reflected in the many service-oriented sessions centered on broadband, video, and all forms of entertainment delivered to consumers via various modes of access...

DOCSIS

At the same time, subscribers using high-bandwidth applications or streaming hours of video may be experiencing lower quality of service as a result of network constraints during peak...

General

In software design, there is a field called user experience (UX) that’s dedicated to improving the overall experience a person has with a particular interactive system. At Incognito, we...

DOCSIS

So, how will this affect your provisioning software? It’s not quite obvious yet, but we’ll certainly see a number of new TLVs. However, don’t be alarmed – we have always worked closely with...

DDI

As the number of devices connected to the Internet increases, IPv4 addresses are becoming scarcer, and network administrators are spending more time than ever managing IP address space....

Device Management

Even so, TR-069 is still in its infancy in the cable world. Telcos have been using TR-069 for several years, but unfortunately, not all vendors have implemented the standard the same way....

Service Orchestration

1. Simple Service Management This should be fairly obvious but a robust solution needs to deliver a wide range of features related to service management. Fundamentally, the solution should...

DDI

By now, it’s likely that many of you have started looking atwhichIPv6 transition option is best for your business. Regardless of your decision, you can be sure that IPv6 will present a...

Events

Here they are, in no particular order.

Best Practices DDI

IPv4 is likely to co-exist with IPv6 for some time, so a native dual-stack migration strategy will be the best transition option for most providers. Dual-stack mode allows both IPv4 and...

Device Management

Here’s just some of the myths (and realities!) floating around about the worst bandwidth-hogging applications:

General DOCSIS

Theoretically, China’s unique CATV industry is organized in a four-layer hierarchical structure. First, there’s the nationwide network. Secondly, each of the country’s thirty-odd provinces...

DDI DOCSIS

OSPFv3 With its larger set of extensions and features, OSPFv3 is suited to the functional enhancements and topological flexibilities built into IPv6. The routing platform can quickly adjust...

Network Analytics DOCSIS

So, now we’d like to know –– if you’re a cable provider, do you think OTT is a challenge or opportunity for cable? We’re inviting people who work in the cable industry to participate in a...

Network Analytics

Every few years there’s a disruptive force in an industry that’s brought about by new technologies or innovative business models. As part of this, companies that were once unrelated to your...

DDI

The IPv6 address was designed to remove the threat of address exhaustion for the foreseeable future. Based on a 128-bit numbering scheme, the IPv6 protocol provides approximately 2^96 times...

General

However, the cable industry is growing, fueled by the analog to digital transition, consolidation of players, use of service bundles, and increased “triple-play” penetration. These issues...

DDI

Rather than dismissing the possibility of address exhaustion at a future date, we should learn from past experiences. When we first started deploying IPv4, we had no idea that the IPv4...

Events

The Connected City is a demonstration of mobile devices and fast networks that bring to life the connected life: sensor-embedded road bikes, home security, hotel check-ins that instantly...

General

Well, for larger MSOs, it means building data centers and selling internet-based services to commercial customers and residential subscribers. With the advent of the flexible office and a...

Device Management

Unfortunately, it seems that a large number of device manufacturers are failing to deliver adequate TR-069 support as outlined in the Broadband Forum standard. Some devices fail obvious...

Device Management

We saw this very early on when testing TR-069 devices in our lab, which is why we created the TR-069 Open Interop Program. The program is simple and open to all: manufacturers and anyone...

Events

This region is primed for expansion and ready to usher in an era of unprecedented new communications and entertainment services. While discussions about new apps and tools are certainly...

DOCSIS

What have I learnt about the Chinese broadband industry? To start with, cable is the ugly duckling in China. There are roughly 200 million cable users in China, of which less than 15% have...

General

At the end of the day, it’s about developing and forming a team that is able to come up with the next big idea. Peter Drucker said it the best: “Your greatest resource is your employees,”...

Best Practices DDI

1. Understand What You Already Have IPv6 is more than just a bigger and better version of IPv4. A successful IPv6 deployment will actually give you the chance to right some of the wrongs of...

Network Analytics

My colleague, Francisco, has written on this blog before about thebenefits of prepaid services, but how can you implement this on your network? To be successful, a prepaid platform should...

Events

But why should MSOs care about a “consumer” electronics show? The answer is simple –– cable and wireline operators serve consumers and therefore need to follow consumers’ behavioral trends,...

Device Management

The first factor to look for is scalability. A TR-069 system is really based on two components: the ACS and the CPE WAN Management Protocol (CWMP). The CWMP interacts with the devices while...

DOCSIS

Then comes the time it takes to build the configuration files. The more complex the file, the longer it will take us to build. Other variations can occur on the network itself and the CMTS....

General

2013 will also be the year where bandwidth monitoring tools will prove to be indispensable. These tools can leverage information provided by protocols like IPDR, SNMP, and sFLOW in order to...

General

At Incognito, we do what we can to be socially responsible. I’m writing this not to be boastful, but to hopefully encourage others to chip in, at any level they can, in any way they see...

General DDI Device Management

1. OTT At top of the list is everything over-the-top (OTT) related, and specifically, how service providers can manage bandwidth with the growing abundance of OTT providers such as Netflix....

Network Analytics

This connectivity phenomenon has lead to a scenario where demand for bandwidth is at an all time high. Compounding this problem are on-demand media services such as Netflix, which allow for...

General

The same goes for provisioning. You should buy your provisioning software the same way you would your apple pastries. There are hardware vendors out there that throw in “free” provisioning...

General

This information between the customer device and your system can sometimes appear to be a big mess. One of the pillars on which I have built this company is the value of a strong API. At...

General

Agility is another way of saying that you can react quickly to change and offer effective solutions to the challenges that your customers face. You need to be able to put yourself in your...

DDI

As a result, we are stuck with SIP devices that have similar capabilities but are not configured in any similar way. This difference in configuration between SIP devices has caused some of...

Device Management

The difference is that instead of champagne and hot towels, TR-069 offers you the ability to see beyond the subscriber’s gateway and remotely manage customer-premises equipment. Why is this...

Service Orchestration

Prepaid billing offers a number of advantages. It allows you to launch new products that reach new market segments or offer add-on services to existing customers. To start with, prepaid...

Events

As usual, this year’s SCTE Cable-Tec Expo was packed with new product showcases, seminars, and workshops. I was keen to find the overarching theme of this year’s expo to determine the top...

DDI

It’s important to note that these deployments were made with very little intervention from our team at Incognito. This customer took up the task on their own and used the latest features...

General

1. The community working on the software How many people are working on the project? This is so important yet often overlooked. If the community is large, with hundreds of developers, then...

Events

1. Bandwidth, Bandwidth, Bandwidth With Internet traffic expected to quadruple by 2015 from 2010 levels, it is no surprise that bandwidth was a topic of interest this year. CMTS vendors at...

General

Vendors have found success by building equipment that lets service providers carry billions of packets from point A to point B and anywhere in between. That’s all very well, but rigid...

Best Practices Device Management

Right now, most MSOs have a small number of TR-069 devices, and many are undertaking in-lab testing to verify compliance and figure out how to best use this new technology. However, some...

DDI

Over the past year, we’ve been bombarded with requests about DDI (DNS, DHCP, IPAM). If you’re in the market for such a solution, let me give you a rundown of some important points to...

Network Analytics

1. Gather meaningful data Data can be powerful, but only if you gather the right type of information. Knowing that your network carried 4 trillion packets today is cool but more or less...

Device Management

The global home automation market is expected to reach $36 million by 2015. Without a doubt, consumers are attracted to enhanced security, better living standards, and the added convenience...

Device Management

Industry standards help simplify support for all the new gadgets coming out every week. However, it becomes more difficult to support multiple devices when different manufacturers choose to...

DOCSIS

Our customers were the who’s who of the corporate and government world; one of them being Northern Telecom (later known as Nortel). It had the first worldwide IP network and since Northern...

General

I started developing my own software for my customers (special releases at first). Then, I moved onto software that integrated Sun workstations with existing networks, providing a bridge...

Best Practices General

These days, there is a lot on a cable operator’s mind: the rising costs of programming, competition from Telco and Over-the-Top video, and the ever-increasing demand for bandwidth. Time and...

General DDI

We are entering a world of the dual internet protocol. IPv4 and IPv6 will coexist and collaborate for a number of years. In fact, IPv4 may be with us for so many years that it may never...

Events

One of the highlights of the year will be the Broadband World Forum 2012 in Amsterdam in October. Incognito is proud to be a Gold Sponsor of this event and our team will be on hand to...

Events

The conference started with a bang with 34 people taking part in Bootcamp, a one-day crash course in the Incognito product suite. The participants learned from our experienced support team...

DDI

The internet is no longer a “nice to have”; it’s become an everyday tool, almost an essential service that we rely on more and more. Not everyone has or needs to be connected 24/7 on the...

DDI

Great things can also be said about IPv6. One of the main Brazilian operators is planning to activate IPv6 as early as Q3 of this year. Dual stack is going to be implemented everywhere and...

DDI

Not many providers have spent the time to look into managing address space. Most have an action plan for CMTS, routing, CPEs, and in some rare cases, even consumer messages, but that’s...

General

Standards are supposed to hold companies accountable! But the truth will always reveal itself.

DDI

The point to be made here is that the origins of the Internet so many years ago held a belief that interconnectivity ought to be pervasive. NAT architectures in the network core speak...

Network Analytics

Metering gives a clear picture of your network and pinpoints future hotspots, bottlenecks, etc. It can also be a valuable tool in capacity planning and gauging your network’s ability to...

DDI

IPv6 is a stronghold solution with all the required features built-in instead of stuck-on as an afterthought. When IPv6 becomes ubiquitous, software engineers can rejoice in the fact that...

DDI

For anyone who’s been to Hong Kong, you know that every inch of earth is covered by a high rise. Even so, the city is continually creating more living space by reclaiming land from the sea;...

General

Fiber has been embraced in recent years and as any new trend, is quickly being deployed amongst the 2.2 million households in the city. The competition for subscribers is between the...

DDI

The first month of 2012 is ending as I write. Do you remember what you resolved a month ago? With experts telling us that New Year’s resolutions have an 80 percent failure rate, I’m...

Events DDI

On the other hand, I could easily find every type of iPhone case ever created.

Network Analytics

Determined to achieve some measure of satisfaction, I then tried to activate my set-top box, but could find only a list of new devices and payment plans. After painstakingly searching for...

Events

Besides being rich in history, this year’s event in Xi’an was its first time hosting China’s premiere Broadcast Show. The ICTC is famous for its conference tracks and attracts the “Who’s...

Events

So what did we see at BBWF this year? A number of cable operators, for one. That’s a change from previous years, and more evidence that convergence really is happening. We also heard a lot...