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General Network Analytics

How does Surging OTT Content Affect Bandwidth Consumption?
By Incognito on September 30, 2014

With such high forecasts continuing into the next decade, service providers must ensure that their systems can keep up with the escalated bandwidth consumption required for OTT content....

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General

Understanding What Influences QoE
By Incognito on September 16, 2014

To improve customer satisfaction for your business, it’s important to understand what customers perceive as influences to QoE. From a recent Find Your Cloud report, customer QoE perception...

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General

Delivering The Connected Home
By Incognito on September 9, 2014

The consumer demand for remote-enabled convenience, or “the connected home”, is also being expanded by the needs of medical professionals. As population and life expectancy increases,...

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Events General

The Future of TV is Everywhere
By Incognito on August 6, 2014

After record amounts of online viewing from IP-connected devices during major sports events in 2014, like the World Cup and Winter Olympic Games, the adoption of live-streaming is becoming...

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General

Improve Subscriber Loyalty with Better Quality of Experience
By Incognito on July 29, 2014

QoE is more than just service delivery performance. Customers will tell you that a great experience means:

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General

Net Neutrality Legislation: Regional Trends
By Incognito on July 8, 2014

As legislators and consumer advocacy groups from all sides determine the future of broadband services — in light of growing bandwidth consumption and concerns over privacy — it’s important...

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General

The Art of User Experience
By Incognito on March 27, 2014

How can you add value to your customers’ lives? It’s all about improving the user experience. Let’s break it down into three parts:

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General DOCSIS

What Does 4K TV Mean for Cable?
By Incognito on February 25, 2014

In very simple terms, 4K TV, also known as Ultra HD, delivers the resolution of 4 HD (1080p) TVs on a single screen. All content will be delivered over IP.

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General

Network Down? Don’t Forget the Angry Subscribers
By Incognito on January 28, 2014

Provide Timely Updates Take steps to continually update subscribers on the progress. Restoring service is the goal but the more information that you can provide, the better. This will help...

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General

Predictions for 2014
By Incognito on January 7, 2014

HOT DOCSIS 3.1 We’ve already heard a lot about what to expect from this next-generation cable technology, with promises of data speeds of up to 10 gigabits per second. The introduction of...

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