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Network Analytics

How to Monetize Cord-Cutters with Usage-Based Billing
By Incognito on May 24, 2016

Providers have been hesitant to roll out new policies aimed at charging more for excessive bandwidth use, even though in a recent usage-based pricing trial in Cleveland major CSP Cox...

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Network Analytics

Service Plans: Conveying the Value Between Tiers to Subscribers
By Incognito on May 17, 2016

Being able to zoom across prefectures in a few hours complemented the fast-paced work ethic of Japan’s major cities. Needless to say, the pass expired and I found myself far from Tokyo...

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Network Analytics

What Exactly is Quality of Experience, Anyway?
By Incognito on May 3, 2016

More than half of service providers either don’t know whether they are measuring subscriber QoE or simply don’t bother measuring it at all.

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Network Analytics

Why Understanding Bandwidth is Essential for Improving Subscriber QoE
By Incognito on March 29, 2016

Unfortunately, defining and measuring subscriber QoE can be challenging and costly. There are many metrics (such as customer complaints and churn) that may be affected by outside...

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Network Analytics

How Much are you Losing on Internal Fraud
By Incognito on February 23, 2016

Major fraud types and estimated cost to industry* Abuse of network, device, or configuration weakness – $2.5B USD Dealer fraud – $3.4B USD Network/IT abuse – $5.2B USD Unauthorized abuse...

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DDI Network Analytics

IPDR: More than Just Usage-based Billing – Part 2
By Incognito on May 12, 2015

IPDR allows the collection of data from the CMTS in streams. Not only can you pinpoint – with high accuracy – the utilization of every cable modem on your network, but you can also identify...

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Best Practices Device Management Network Analytics Service Orchestration

Five Easy Ways to Improve the Customer Experience
By Incognito on April 21, 2015

1. Smarter network and subscriber data It all starts with better data. By implementing a solution that collects, analyzes, and normalizes key data elements within your service network,...

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Network Analytics

Manage What You Measure with IPDR
By Incognito on April 7, 2015

Unfortunately, there’s no magic bullet for congestion — and many providers end up making network investments based on guesswork to cope with growth. There’s a smarter way to manage...

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Network Analytics

So You’ve Got Some Big Data, but Now What?
By Incognito on February 10, 2015

To start with, providers need more than just a data measurement tool. They need a solution that can analyze real-time data and then automate processes to optimize their networks and improve...

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Network Analytics DOCSIS

Super Stream Sunday: Are Operators Ready?
By Incognito on January 29, 2015

As a broadband operator, you’re probably already thinking it:Shut the front door, we’re screwed.

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