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Service Orchestration

Service Order Management - Capturing and Validating The Order
By Ronan Bracken on May 9, 2017

Order Capture To capture an order, we need to capture the subscriber details and their product choices. Subscriber information is extremely valuable when growing a business, as targeting...

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Service Orchestration

Service Order Management — Part 1: What Service Can You Offer?
By Ronan Bracken on May 2, 2017

It’s essential to consider all aspects of order management, not only so that business processes are efficient, but also to maintain high quality subscriber experiences. In the Service Order...

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Service Orchestration

Fiber Services Roll-Out: Improve your Return on Investment
By Ronan Bracken on October 4, 2016

In to the Incognito Webinar, Fiber Service Roll-Out: Activation, Fulfillment, and Assurance, we focus in on the activation of triple-play fiber services. This webinar addresses the major...

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Service Orchestration

Incognito Insights: What OSS Forest?
By Ronan Bracken on May 10, 2016

Let’s address the main areas where you can generate new revenues and make cost savings, without forgetting the overall goal: to generate more profit.

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Service Orchestration

Incognito Insights: Legacy or Not to Be?
By Ronan Bracken on March 10, 2016

Generally, each implementation team is diligently aware of these legacy processes and vendor products. But in a lot of cases the whole enterprise architecture becomes very convoluted and...

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Service Orchestration

Incognito Insights: Fiber, Is It Worth It?
By Pete Koat on February 9, 2016

“Changing technology does not change responsibility,” FCC Chairman Tom Wheeler said. “Fiber brings great cost savings, great efficiencies, and great opportunities for new services. But it...

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Automation Service Orchestration

Nine Things to Remember When Launching FTTH Services
By Incognito on September 22, 2015

To successfully implement and activate FTTH services and truly improve subscriber QoE, you must understand all aspects surrounding service execution and service assurance. Here are some...

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Service Orchestration

6 Reasons a Billing Solution Won’t Cut It for Service Fulfillment
By Incognito on July 16, 2015

As operators move into a converged technology space, the need for an extensible multi-service orchestration platform is clear. And yet many providers continue to try to double up their...

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Best Practices Device Management Network Analytics Service Orchestration

Five Easy Ways to Improve the Customer Experience
By Incognito on April 21, 2015

1. Smarter network and subscriber data It all starts with better data. By implementing a solution that collects, analyzes, and normalizes key data elements within your service network,...

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Service Orchestration

Tailor Views for Your Audience
By Incognito on November 26, 2013

Given the complexity of most networks and service arrangements, the simple answer is visibility.

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