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Service Orchestration

B2B2X Services: How Operators are Becoming Enterprise Enablers
By Ronan Bracken on September 22, 2020

Co-written by Sonya Goodanetz Welcome to the second installment of our TM Forum Catalyst series. Today we’ll cover how to curate B2B2X services, building on our blog #1 covering 5G,...

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Service Orchestration

Incognito Rides on with 5G at TM Forum Catalyst Digital Showcase 2020
By Ronan Bracken on July 27, 2020

Co-written by Sonya Goodanetz Building on the success of the award-winning 2019 TMF Catalyst, 5G Riders on the Storm, which took home top honors for outstanding contribution to TM Forum...

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Service Orchestration

5G Riders on the Storm TM Forum Catalyst Overview
By Ronan Bracken on May 30, 2019

As the Earth's climate continues to undergo drastic changes, cases of extreme weather events across the world have become more frequent. For example, over the last three decades Europe has...

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Service Orchestration

How Incognito Enables 5G Network Slicing
By Ronan Bracken on May 9, 2019

Incognito + 5G + Network Slicing – It all comes together at Digital Transformation World in Nice, May 14-16 It’s that time of year. Communication service providers and vendors are joining...

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Service Orchestration

Scaling the Fibre Wave in Europe
By Matt Mariani on February 5, 2019

To keep pace with the growing demand for higher bandwidth and faster data speeds, fixed-line operators around the world are racing to deploy fiber deeper into their access networks and...

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Service Orchestration

Industry Analysis - Navigating the Fiber Gold Rush
By Matt Mariani on January 24, 2019

With service providers around the world looking to satisfy growing customer demand for next-generation all-IP services, recent research revealed that 90% of service providers are planning...

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Device Management Network Analytics Service Orchestration

Enhancing Customer Care, Part 6: Discover
By Pete Koat on December 12, 2017

The Incognito Operator The Discover phase covers the customers’ experiences as they learn about what services are offered and determine to purchase one operators’ services over another’s....

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Network Analytics Service Orchestration

Enhancing Customer Care: Make Purchasing a Frictionless Activity
By Pete Koat on October 17, 2017

Paving the Way for Seamless Purchasing Processes There are a number of ways that operators are redefining thetraditional services catalog as well as the method in which customers can...

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Network Analytics Service Orchestration

Have Better Visibility Over Your Service Activation Processes
By Ronan Bracken on August 22, 2017

As an operator, this is something you absolutely must avoid. Service activation is one of the most important impressions you can make on your subscribers, and unseen or unresolved errors...

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Automation Service Orchestration

How Can You Eliminate the Swivel Chair Effect?
By Ronan Bracken on June 27, 2017

Slow, swivel-chair service fulfillment based on siloed data — it’s a nightmare for rolling out new services quickly and can lead to order fall-out, which frustrates your subscribers. In...

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